emad shamlan

• Manage and scale global web filtering server infrastructure supporting every ISP in Saudi Arabia.
• Perform server upgrades, capacity planning, and performance optimization across distributed systems.
• Ensure high availability and reliability of content filtering solutions across the Kingdom.

• Managed and maintained 100+ STC production servers, ensuring 99%+ uptime and operational stability.
• Developed and maintained Ansible playbooks to automate daily administrative tasks, reducing manual effort
significantly.
• Troubleshot complex server issues and coordinated with multiple vendors including Ookla SpeedTest, STC
Authoritative DNS, and Akamai DNS caches.
• Managed multiple STC network solutions and performed regular health checks and capacity reviews.

• Contributed to the cybersecurity team as part of the Saudi Tamheer national training program.
• Gained hands-on experience in security monitoring, threat analysis, and incident response workflows.

• Worked within the IT department managing Oracle databases.
• Contributed to the development of the AirGround tool using .NET 5.