كوتيسوارا راو سخاموري

Current Job Description
➢ Responsible for recruiting & building team of support specialists.
➢ Guiding and directing of Specialists with daily work responsibilities, activities/priorities, administrative tasks, service delivery management, cross training and individual career development along with critical issues handling are my day to day activities.
➢ Point of contact for operational issues, representing delivery of services to the customer.
➢ Managing System performance metrics, Monitoring system health; malfunctioning of system reporting, escalation to Global head of service delivery and to solution architect.
➢ Ensure operational excellence by monitoring and ensuring team goals and key contractual commitments and service level agreements (SLAs) are met for all in-scope services.
➢ Obtaining and maintain high customer satisfaction levels.
➢ Providing coaching feedback to specialists regarding service delivery, process and technical knowledge, while improving individual skill and technical capacity within their skill sets.
➢ Deep rooted experience in working directly with onsite IT teams (Across Europe)
➢ A high degree of skill and ability to interact with cross functional teams for the successful running of delivery operations nationally and globally.
➢ Team planning and Monitoring the overall team performance for achieving the business goals.

• Working with customers to implement Microsoft Dynamics D365/AX for Finance, Project Accounting, Production, Supply Chain, HR, and Payroll Project Kick-off meeting, Existing Business Process reviews and Requirement gathering Fit gap analysis.
• Working with client’s team of professionals to provide services on a large project environment.
• Understand the clients’ business, analyse customer business needs and objectives, assist in determining and meeting their requirements on Microsoft Dynamics.
• Technical enhancement support, Testing, Parameter setting, Master Data and Transactional data upload, Documentation, User Training Manuals Creation, Board meetings, Required Reports Designing for Management etc.
• Team planning and Monitoring the overall team performance for achieving the business goals.
• Responsible for recruiting and building team of support specialists. Guiding and directing of Specialists with daily work responsibilities, activities/priorities, administrative tasks, service delivery management, cross training and individual career development along with critical issues handling are my day to day activities.
• Providing continuous improvement and client service on ticket basis Deliver expertise and application specific recommendations in the area of Finance & Tax, Project accounting and Production/Manufacturing and other applicable modules.
• Providing business and application consultancy to clients throughout the implementation process Workflow configurations as directed by client requirements etc.
• Preparation of FDDs & FRDs, Business Process Documentation, Project Planning with deadlines.
• Point of contact for operational issues, representing delivery of services to the customer. Managing System performance metrics, monitoring system health; malfunctioning of system reporting, escalation to Global head of service delivery and to solution architect.
• Obtaining and maintain high customer satisfaction levels. Providing coaching feedback to specialists regarding service delivery, process and technical knowledge, while improving individual skill and technical capacity within their skill sets.
• Mentoring of colleagues, providing support in my areas of expertise; Tax, Project Account & Finance Maintain a high level of expertise around financial functions General Ledger, Budgeting, Cash & Bank Management, COA, AP, AR, Fixed Assets and Project Accounting, FCY and other Financial reports.
• Ensure operational excellence by monitoring and ensuring team goals and key contractual commitments and service level agreements (SLAs) are met for all in-scope services.
• Deep rooted experience in working directly with onsite IT teams (Across Europe). A high degree of skill and ability to interact with cross functional teams for the successful running of delivery operations nationally and globally.
• Assisting Design, Configure, Test and Implement Microsoft Dynamics technologies for clients Support and Train client’s employees on Microsoft Dynamics functionality Assist with developing client proposals and presenting to prospective clients..

• Working with customers to implement Microsoft Dynamics D365/AX for Finance, Project Accounting, Production, Supply Chain, HR, and Payroll Project Kick-off meeting, Existing Business Process reviews and Requirement gathering Fit gap analysis.
• Working with client’s team of professionals to provide services on a large project environment.
• Understand the clients’ business, analyse customer business needs and objectives, assist in determining and meeting their requirements on Microsoft Dynamics.
• Technical enhancement support, Testing, Parameter setting, Master Data and Transactional data upload, Documentation, User Training Manuals Creation, Board meetings, Required Reports Designing for Management etc.
• Team planning and Monitoring the overall team performance for achieving the business goals.
• Responsible for recruiting and building team of support specialists. Guiding and directing of Specialists with daily work responsibilities, activities/priorities, administrative tasks, service delivery management, cross training and individual career development along with critical issues handling are my day to day activities.
• Providing continuous improvement and client service on ticket basis Deliver expertise and application specific recommendations in the area of Finance & Tax, Project accounting and Production/Manufacturing and other applicable modules.
• Providing business and application consultancy to clients throughout the implementation process Workflow configurations as directed by client requirements etc.
• Preparation of FDDs & FRDs, Business Process Documentation, Project Planning with deadlines.
• Point of contact for operational issues, representing delivery of services to the customer. Managing System performance metrics, monitoring system health; malfunctioning of system reporting, escalation to Global head of service delivery and to solution architect.
• Obtaining and maintain high customer satisfaction levels. Providing coaching feedback to specialists regarding service delivery, process and technical knowledge, while improving individual skill and technical capacity within their skill sets.
• Mentoring of colleagues, providing support in my areas of expertise; Tax, Project Account & Finance Maintain a high level of expertise around financial functions General Ledger, Budgeting, Cash & Bank Management, COA, AP, AR, Fixed Assets and Project Accounting, FCY and other Financial reports.
• Ensure operational excellence by monitoring and ensuring team goals and key contractual commitments and service level agreements (SLAs) are met for all in-scope services.
• Deep rooted experience in working directly with onsite IT teams (Across Europe). A high degree of skill and ability to interact with cross functional teams for the successful running of delivery operations nationally and globally.
• Assisting Design, Configure, Test and Implement Microsoft Dynamics technologies for clients Support and Train client’s employees on Microsoft Dynamics functionality Assist with developing client proposals and presenting to prospective clients..

Microsoft Dynamics AX/365 Software System implementation and consultation.
Meeting clients to discuss system requirements, specifications, identify and document requirements.
ERP Solution Architecture & Business Process re-engineering and Implementation.
Leading and guiding of team, oversee the deadlines are met and training.
Business Process Flows Diagnosis, Analysis, Design and Development for departments and companies.
Software installation, Configuration and Operational testing.
ERP software Training end users.
Legacy systems Data Migration.

Senior Functional Consultant - Functional Consultant/Lead for the implementation of the D365 and AX 2012 Finance modules. Create or evaluate a breakdown of clients’ businesses processes so that, can identify and link functional and non-functional requirements. Run workshops with clients, consultants and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping. Work with the technical team to make sure that the clients' needs are incorporated into the specifications and functions. Documentations and train clients to use the system. Support testing the proposed system and train users.

Current Job Description
➢ Responsible for recruiting & building team of support specialists.
➢ Guiding and directing of Specialists with daily work responsibilities, activities/priorities, administrative tasks, service delivery management, cross training and individual career development along with critical issues handling are my day to day activities.
➢ Point of contact for operational issues, representing delivery of services to the customer.
➢ Managing System performance metrics, Monitoring system health; malfunctioning of system reporting, escalation to Global head of service delivery and to solution architect.
➢ Ensure operational excellence by monitoring and ensuring team goals and key contractual commitments and service level agreements (SLAs) are met for all in-scope services.
➢ Obtaining and maintain high customer satisfaction levels.
➢ Providing coaching feedback to specialists regarding service delivery, process and technical knowledge, while improving individual skill and technical capacity within their skill sets.
➢ Deep rooted experience in working directly with onsite IT teams (Across Europe)
➢ A high degree of skill and ability to interact with cross functional teams for the successful running of delivery operations nationally and globally.
➢ Team planning and Monitoring the overall team performance for achieving the business goals.

 Traveling to the client location for gathering requirement and to deliver professional service.
 Preparation of FDDs & FRDs, Business Process Documentation, Project Planning with deadlines.
 Working with client’s team of professionals to provide services on a large project environment.
 Understand the clients’ business, analyze customer business needs and objectives, assist in determining and meeting their requirements on Microsoft Dynamics.
 Technical enhancement support, Testing, Parameter setting, Master Data and Transactional data upload, Documentation, User Training Manuals Creation, Board meetings, Required Reports Designing for Management etc…
 Mentoring of colleagues, providing support in my areas of expertise; Tax, Project Account & Finance
 Maintain a high level of expertise around financial functions General Ledger, Budgeting, Cash & Bank Management, COA, AP, AR, Fixed Assets and Project Accounting, FCY and other Financial repots
 Assisting Design, Configure, Test and Implement Microsoft Dynamics technologies for clients
 Support and Train client’s employees on Microsoft Dynamics functionality

 Understand the clients’ business, analyze customer business needs and objectives, assist in determining and meeting their requirements on Microsoft Dynamics.
 Technical enhancement support, Testing, Parameter setting, Master Data and Transactional data upload, Documentation, User Training Manuals Creation, Board meetings, Required Reports Designing for Management etc…
 Mentoring of colleagues, providing support in my areas of expertise; Tax, Project Account & Finance
 Maintain a high level of expertise around financial functions General Ledger, Budgeting, Cash & Bank Management, COA, AP, AR, Fixed Assets and Project Accounting, FCY and other Financial repots
 Assisting Design, Configure, Test and Implement Microsoft Dynamics technologies for clients
 Support and Train client’s employees on Microsoft Dynamics functionality
 Assist with developing client proposals and presenting to prospective clients Providing continuous improvement and client service on ticket basis
 Deliver expertise and application specific recommendations in the area of Finance & Tax, Project accounting and Production/Manufacturing and also other applicable modules

Accounts Playable Executive to Make Vendor Payments

Worked as an Accountant for The Deccan Packaging Systems & Needs, Hyderabad from Jun 2012 - Jul 2013