Kouraichi Imen, Administrative assistant

Kouraichi Imen

Administrative assistant

Marhaba beach hotel

Location
Tunisia - Sousse
Education
Bachelor's degree, Administration And Management
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

Administrative assistant at Marhaba beach hotel
  • Tunisia - Sousse
  • My current job since January 2023

Responsabilities:
•Welcomes customers and direct them to the appropriate representative.
•Responsible for maintaining all files.
•Arranging and coordinating the managers schedule Responsible for preparing employees change of status forms.
•Coordinating with HR office on all personal matters relating showroom staff.
•Handling all incoming and outgoing mail for the manager.

management intern at HCHAICHI POUR LE COMMERCE
  • Tunisia - Sousse
  • June 2022 to August 2022

• Monitoring incoming and outgoing goods, cash, and blades.

•Tracking orders placed with clients (Hotels, Tunis Wholesale Market, Sousse, Gabes) and their delivery notes.

•Welcoming clients and suppliers.

Inernship at The international union of banks (UIB agency Sousse)
  • Tunisia - Sousse
  • August 2021 to September 2021

Responsabilities:
- Assist customers with various banking transactions.
- Provide excellent customer service by addressing customer inquiries and resolving issues in a professional manner.
- Support bank staff in administrative tasks such as filing documents, organizing records, and data entry.
- Assist with marketing initiatives and promotional events to attract new customers and retain existing ones.

Education

Bachelor's degree, Administration And Management
  • at كلية العلوم الاقتصادية والتصرف بسوسة
  • June 2022

Specialties & Skills

Marketing
MS Office tools
Community Management
Customer Service
Administrative Assistance
Team work
Time management
MS office
Project management
Problem solving
COORDINATING
ADAPTABILITY
CUSTOMER SERVICE
DIGITAL MARKETING
MANAGEMENT
Data analysis
Communication

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Memberships

American Corner
  • Self improvement, English conversation
  • January 2024

Training and Certifications

Soft Skills : Communication, Problem solving, Decision making, Team work, (Training)
Training Institute:
ANETI in collaboration with the International Labour Organization "OIT"
Date Attended:
April 2024
Duration:
40 hours

Hobbies

  • Content creation, Photography, Graphic Design