Receptionist
Herbal Spa
مجموع سنوات الخبرة :9 years, 10 أشهر
◦ Handling bookings from various sites, and rearranging them into the hotel system
◦ Managing suppliers to strike deals with certain restaurants or place of interest
◦ Coordinating with car rental companies to get a perfect package that suits the guest itinerary
◦ Assisting the customers throughout their visit
◦ Supervising the quality and cleanliness of sheets and linen
◦ Keeping count and track of the restaurant items
◦ Event planning and booking for meetings & celebrations.
◦ Manage the incoming and outgoing calls throughout all the departments of the hotel
◦ Handling bookings from various sites, and rearranging them into the hotel system
◦ Assisting the guest during their stay from the check-in to the check-out
◦ Handle luggage (Lost & Found)
◦ Provide guest with verbal or written information regarding the hotel facilities, services, room
choices, rates and local attraction. Thus ones need to be in complete knowledge, creative, fast
and resource able while carrying the duty
◦ Managing systematic bookings and Manual book keeping
◦ Handle guest arrival or departure, assisting them during their stay, as per the SOP of the hotel
◦ Prepare bills and process payments