Barista
Marico Bakery Cafe
Total des années d'expérience :1 years, 2 Mois
• Proficient in coffee beans, brewing methods, and espresso machine operation.
•Oversaw cafe operations, achieving 100% compliance with company standards.
• Improved customer experience by resolving complaints and enhancing customer experience.
• Managed a team of cashiers and baristas, resulting in 90% productivity improvement.
• Engaged with customers to understand their preferences and provide personalized recommendations.
• Collaborated with team members to streamline workflow and enhance service efficiency, achieving a collaboration rating of 4.7/5.
• Maintained efficient operations and upheld hygiene standards, averaging a rating of 4.8.
• Adapted to fast-paced environments and handled multiple tasks simultaneously, maintaining composure and efficiency.
• Maintained efficient operations and upheld hygiene standards, averaging a rating of 4.8.