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تم إلغاء حظر المستخدم بنجاح
Krishna Sudhan, Manager – Programs & Pre sales Solutions

Krishna Sudhan

Manager – Programs & Pre sales Solutions·Artech Infosystems

الهند

بكالوريوس, Electric And Communication Engineering

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 6 أشهر

Manager – Programs & Pre sales Solutions

يناير 2026 - حتى الآن

Artech Infosystems

تشيناي، الهند

يناير 2026 - حتى الآن

• Led end-to-end pre-sales engagements for large enterprise deals up to USD 1.8M, covering requirement discovery, solution architecture, RFP/RFQ responses, pricing models,
and proposal defenses
• Partnered with sales and delivery teams to define scalable delivery models, scope, assumptions, dependencies, and commercials aligned to client and organizational goals
• Developed effort estimates, staffing plans, and cost models, resulting in 10-15% margin improvement across multiple engagements
• Managing Mid-Scale programs and multi-project portfolios with cross-functional teams of 15+ resources across on shore and offshore delivery locations
• Establishing robust program governance including milestones, KPIs, dashboards, and executive reporting mechanisms
• Ensured 95-99% SLA compliance through proactive risk identification, issue management, and escalation handling
• Owned program and account financials including revenue, margins, forecasting, billing accuracy, and cost optimization initiatives
• Drove account growth through cross-sell, up-sell, renewals, and expansion opportunities, achieving 15-30% YoY revenue growth
• Identified and developed new business opportunities, supporting pipeline creation and successful deal closures
• Coordinated seamless transition from deal closure to delivery through structured handover, knowledge transfer, and kickoff planning
• Collaborated with vendors and third-party partners to manage dependencies, performance, and commercial commitments
• Led continuous improvement initiatives that reduced operational costs by 8-12% while improving service quality and customer satisfaction
• Identify repeatable patterns across clients to build Accelerators (pre-built frameworks/tools) that reduce time-to-market.

مجال الشركة:
خدمات تكنولوجيا المعلومات

IT Project Manager

يونيو 2023 - نوفمبر 2025

Tech Mahindra

الدوحة، قطر

يونيو 2023 - نوفمبر 2025

• Collaborated with solution architects and client stakeholders to design and implement enterprise technology solutions that meet business goals.
• Engaged with executive leadership to uncover strategic opportunities and convert business requirements into scalable solutions, focusing on cloud and AI/ML initiatives.
• Defined and established an Enterprise Architecture Center of Excellence (CoE), incorporating governance frameworks, architecture principles, policies, and reference models.
• Supported technical leaders in transitioning to roles such as Broadcasting Program Manager, IT Project Manager, Presales Consultant, Digital Transformation Manager, Enterprise Architect, and Solutions Manager.
• Drove innovation and efficiency through effective enterprise architecture practices, enhancing overall organizational performance.

مجال الشركة:
شركات الطيران

Unit Manager Lead

سبتمبر 2016 - يوليو 2021

Lebara

تشيناي، الهند

سبتمبر 2016 - يوليو 2021

• Spearheaded the integration and management of a Global NOC/DC support team, enhancing operational efficiency and service delivery.
• Oversaw application management, network analysis, and product support operations, ensuring seamless functionality across platforms.
• Delivered innovative cloud pre-sales architecture and enterprise solutions, driving customer engagement and satisfaction.
• Managed ITIL-based service operations and helpdesk support, achieving high system availability and minimizing downtime.
• Architected advanced cloud-hosted IVR and PBX routing solutions for call centers, optimizing communication workflows.
• Led engineering teams in delivering impactful hardware and software demonstrations, showcasing cutting-edge technology solutions.

مجال الشركة:
صناعة الدواء

Presales Consultant

فبراير 2016 - سبتمبر 2016

Prodapt Solutions

تشيناي، الهند

فبراير 2016 - سبتمبر 2016

Served as Project and Technical Lead for telecom network initiatives including network rollouts, NFV/SDN transmission, IP nodes, and MVNO implementations. Led project planning, design, and deployment of voice, video, and data services while coordinating with solution architects on private cloud, database management, NOC integration, and transformation programs. Managed OEM and vendor engagements for technology refresh, procurement, RFP preparation, PoC validation, and bid management.

Drove international pre-sales and delivery for telecom projects across Europe from a global delivery center, overseeing network operations, implementation, design, optimization, software upgrades, and system integration. Led interoperability testing across vendor voice and packet core platforms and supported market rollouts for new voice and data products. Strengthened sales and product strategy through market research, pricing analysis, and customer engagement, while managing channel partners, conducting product demos and roadshows, and collaborating with senior executives (CFOs, CXOs) to support deal closures and business growth.

مجال الشركة:
شركات الطيران

IT Project Manager

فبراير 2015 - فبراير 2016

Quess Corp

Yangon، ميانمار

فبراير 2015 - فبراير 2016

I managed an 16-person team of local staff across three departments to execute on-site IT service delivery at the corporate head office, ensuring operational objectives for technical support, computer builds and deployment, asset management, mobile device management, and security request processing were met consistently and on time. I led comprehensive staffing initiatives, assessed team and project performance, and established and monitored budgets. I also served as the organisation’s SME for technical and operational policies and procedures.

مجال الشركة:
خدمات تكنولوجيا المعلومات

IT Project Manager

سبتمبر 2013 - فبراير 2015

ZTE

تشيناي، الهند

سبتمبر 2013 - فبراير 2015

Leader Ship Experience + Client Relations
• Service delivery project teams
• Field maintenance and implementation teams
• Telecommunications center management
• Coordinating and resolving technical and project issues with clients, vendors, and internal teams.
• Issue negotiation skills
• Service delivery management
• Implementation of deployment plans/processes and post-install operational support
• More than 500 LTE site Roll out done at Samsung-JIO project and 500+ 3G and 300 + 2G Roll out done at ZTE -MTS
• More than 300 Huawei OSN PTN devices installed, Commissioned and managed in NMS at Huawei-Aircel Project
• Received PO of 2000 sites Roll Out at Samsung for ROTN location
• Completed more than 500 ATP11A / 11B and 1000 EMF/RFEI surveys
• Successfully handled more than 800+ service outage incidents at NOC level
• 800+ RCA and 1000 + tickets raised and updated to customer

مجال الشركة:
خدمات تكنولوجيا المعلومات

Operations Team Leader

يناير 2010 - سبتمبر 2013

Nokia

تشيناي، الهند

يناير 2010 - سبتمبر 2013

Installation, Operation & Maintenance of NOKIA, ECI, Huawei, Ceragon, Nokia PSN ( Flexi - Packet ), DWDM Transmission networks.
• Trail routing, Trail creation and deletion in critical and planning activities on ECI/ Huawei
• E1 path protection planning on Nokia PDH / PSN, ECI & Huawei ( SDH & DWDM)

• E1 routing and troubleshooting E1 alarms on Nokia PDH / PSN, ECI/Huawei-( SDH & DWDM )
• Configuration, creating Cross connection and defining the path for traffic as per plan
• Maintaining Fiber, Microwave & PSN network,
• Up-gradation of the software levels used in NMS ( SDH & DWDM ), PSN and PDH network elements.
• Analyzing the Rx level in the PDH network and maintaining uninterrupted traffic
• Report analysis, Health Check and Alarm handling.
• Performing maintenance in both SDH & DWDM, PDH & PSN platform.
• Co-ordinate with RF planning teams for new technology ( FPH, Enode B Etc.)
• Up gradation Of PDH to SDH Hops
• Performing network Audit regularly for Health checkup
• Providing Maximum Utilization of BG’s for Cost efficiency
• Identifying the TXN alarms and troubleshooting the faults in BTS and BSC
• Analyzing the Fault & performance management reports and takes action against the critical issues.
o Tracing the cross connections / Trails / Services for Troubleshooting / Path Provisioning
o Connecting BSC STMs with MUX and routing the traffic through NMS.
• Configuration & Loop break Testing of NOKIA SDH, PDH, PSN and DWDM ( with OTDR ) links and
• Stability testing for transmission equipment’s.
• Handling all kind of equipment related faults like card failure, synchronization & management related issues.

مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

Indian Institute of Engineers

فبراير 2018

فبراير 2018

بكالوريوس، Electric And Communication Engineering

الهند

DOTE

فبراير 2008

فبراير 2008

دبلوم، Electronics and communication Eng

الهند

Skills

Program Management
Expert
Program Management
Expert
IT Project Management
Expert
IT Project Management
Expert
Technical Presales
Expert
Technical Presales
Expert
IT Transformation
Expert
IT Transformation
Expert
Practice Management
Expert
Practice Management
Expert
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
DATA CENTERS
Intermediate
DATA CENTERS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
GROSS PROFIT
Intermediate
GROSS PROFIT
Intermediate
INTERNET OF THINGS IOT
Intermediate
INTERNET OF THINGS IOT
Intermediate
PRE SALES ENGINEERING
Intermediate
PRE SALES ENGINEERING
Intermediate
REQUEST FOR PROPOSAL
Intermediate
REQUEST FOR PROPOSAL
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

اللغات

الانجليزية

متمرّس

التاميلية

اللغة الأم

التدريب و الشهادات

الشهادات
Sales Strategy and Business Forecasting
IT-Scrum Master (CSM
Enterprise IT-Service management (Abacus & Lean IX)
Prince2
New Relic Certified Programmer (JSON Model)
AWS certified Solution Architect & AWS SYS Ops
AZURE infrastructure Solutions Certification
Enterprise Architect Professional
Udemy
Jun 2024
Prince 2
Microsoft
Mar 2021

الهوايات والاهتمامات

Reading Books

NA