CEO and Director
VEEGUARD INSURANCE MARKETING AND FINANCIAL SERVICES PVT LTD ( An upstart company)
مجموع سنوات الخبرة :33 years, 3 أشهر
Currently head the company ( in India) that is licensed with Insurance Regulatory Authority of India, securities and Exchange Board of India, Reserve Bank of India to sell bouquets of ‘ financial products including but not limited to;
1) Distribution of General/life/health insurance products after making “Need and Risk analysis “.
2) Loss adjusting services
3) Claims; Claims consultancy
4) Underwriting; New insurance products development
5) Back office support to operations of all types of insurers, General, Life and Health insurers
6) Escalation to perform back office claims (General and Health) and underwriting to insurance companies that want to outsource monotonous jobs or lack expertise to handle it.
7) Escalation to perform “Third party administration” of medical insurance as we have developed exhaustive operational process that can identify leakage in a systematic manner and provide unbiased claim settlement that benefits customer and the relevant industry .
8) On a need base to support marine cargo recoveries for underwriters and assist as a one stop shop to assist motor accident victims or their kith and kin to realize seamless claim settlement from the carriers
9) Distribute wealth of all Financial services and are research analyst company assisting investing companies to identify star performers /future potentials .
10) Perform personalised risk analysis and identify for them appropriate financial goals and draw strategy to help them achieve with a right mix of investable avenues from a wide array of choices based on their risk taking capabilities
11) Support the insurers in marketing by canvassing for business in areas of our specialisation.
Proficient at managing, training, & leading teams for running Insurance Operations & experience of developing procedures, service standards for Underwriting and Claims.
Recognized as a leader with strengths in establishing business processes, defining continuous improvement processes, building consensus and delegating right task to the right person.
A strategic planner with expertise in designing systems & procedures and contributing towards improved performance, heightened productivity and enhanced internal controls.
Adeptly managed major construction insurances for Petrochemical projects, Refineries, Fertilisers, LNG Liquefaction Plants, Cement, Power Stations, Mines, Hospital and Hotel Industries, Port & Jetty Facilities, Motor Car and Two Wheeler Manufacturing Plants, Consumer Durables Manufacturing Plants, etc.
Successfully managed policies & claims relevant to the vital construction insurances of Petrochemical Projects, Steel Plant, Infrastructure Projects, etc.
Excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning.
Proactively managed individual claims from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type and quantum of the claim.
Devising and executing Business strategies for the company, underwriting strategies, review of pricing, achieving target, exploring new market segments and product development.
Accountable for achieving top and bottom line profitability.
Rendering assistance to insured as a proactive insurer as well as acting as Consultant for the clients ensuring effective risk management and risk transfer.
Conducted training program for various insured to bring about better awareness of the insurance coverage offered.
Reviewing information prior to the submission to surveyors and reinsurers.
Administering claims in property, causality, energy and miscellaneous portfolios.
Interfaced with Underwriters, identified gaps in the coverage /policy consistency and advice the underwriters to have it amended.
Providing risk management and technical advisory services on Insurance matters and coverage requirements to major clients involving survey of Major property risks and advice on risk improvement recommendations, etc.
Inspected warranty and insurance conditions compliance as failure to adhere with them might result in recovery avoidance by insurer/reinsurer.
Inspected warehouse, terminals, loading bays, plants and examine risk deficiency from the point of fire/explosion, injury to third party bodily injuries or property damage.
Conferred with the Technical Heads of the operating unit to determine cause of the loss and council them of submission of needed documents.
Advised insured’s authorized staff to maintain separate accounts of expenses for insurance recovery like material cost, material and staff overheads, and business books for recovery of direct fiscal loss.
Conducted meetings with Surveyor regarding claims discussion to channelize discussion to minimize wastage of time and misdirected claims recovery travel.
Ensured deduction of correct premium and collection of reinstatement premium upon insured’s claim recovery as well as adjustment of the premium on policy expiry on premium adjustable policies.
Performed periodic/scheduled risk inspection and feedback the insured of its status.
Conducted seminars regularly for updating insured on coverage trends in the international market. Regular meeting with underwriting team to offer insight to risk exposure and correct underwriting practice
Review the major policies and advice the underwriters the right extension or controls
Discuss with the insured and advise them the correct coverage they need.
Survey the claim, settle and recover from the reinsurers the settled amount promptly.
Advocate to the reinsurers the correct regional insurance practice when any conflict exist
Train claims team on best practice and guide them regularly.
Weekly review of outstanding claim file and watch reserve migration
Detect fraud and develoip contols
Monitor service levels of service providers
Update management on critical and large lossess
Strategized post recovery of loss meeting with the insured management to identify and rectify gaps in the reinstatement and recovery process.
Functioned as Head of Branch & Divisional office; heading Power, Mines & Energy Portfolios & Sundry Accounts.
Responsible for handling Property, Engineering, marine, motor, medical and miscellaneous Classes of business of the Energy, Power, mines, heavy engineering division and accountable for the overall performance.
Assessed proposals and risk acceptance in sync with the company’s underwriting policy with regard to Property, Liability, construction risks, etc.
Developed and submitted tenders, placement of risks, finalization of Policy wordings & ongoing account services.
Coordinated with the Head Office for placement of vital accounts in the Facultative Market in the international market.
Developed and maintained cordial relationship with International Reinsurers and Brokers.
Rendered risk management and technical advisory services on Insurance matters & coverage requirements to vital clients involving survey of major property risks and advise on risk improvement recommendations, etc.
Conducting feasibility study with the client’s preparing insurance of the project, vital coverage aspects, ABC analysis of key critical coverage issues until finalization of the cover.
Planned & organized inspection with all agencies and synchronized activities ensuring insured never missed anything that may prejudice otherwise their right of recovery.
Lead business head for the company with excellent premium accretion, quality business and developed empowered employees
Achieved highest level of insured’s acceptance of my service level
Extended support to clients in Claims Management by devising claims handling procedure, interfacing with loss adjusters, brokers & reinsurers for finalization of claims as well as assuring settlement within reasonable time frame.
RIA/CFA