Sales Support
Touchworld Technology
Total des années d'expérience :6 years, 10 Mois
-Generates and processes new sales leads as necessary
-Answers phone calls from customers and deals with problems as they arise
-Takes sales information and puts it into an easily readable format
-Follows up with customers to make sure that they are satisfied with a particular product
-Makes sure that sales persons are on track with sales goals
-Meets with other departments to make sure that sales people are doing their job correctly
-Provides any necessary data or reports to the sales team
-Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
-Arranges appointments with clients and sales team
-Acknowledges customers by responding to emails, texts, and phone calls
-Updates all contact information for clients
-Deals with any customer complaints and resolves the issue as necessary
-Arranges travel and accommodations for any sales person that is meeting clients outside of the office
-Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
-Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
-Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.
-Prepares marketing reports by collecting, analyzing, and summarizing sales data.
-Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
-Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
-Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
-Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
-Monitors budgets by comparing and analyzing actual results with plans and forecasts.
-Updates job knowledge by participating in educational opportunities; reading trade publications.
-Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
completed without any arrears
completed without any arrears