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تم إلغاء حظر المستخدم بنجاح
Krissian Aprill Talento, Assistant Principal

Krissian Aprill Talento

Assistant Principal ·TRUE IQ LEARNING CENTER

الإمارات العربية المتحدة

بكالوريوس, Airline Operations

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 2 أشهر

Assistant Principal

يناير 2018 - نوفمبر 2018

TRUE IQ LEARNING CENTER

الفلبين

يناير 2018 - نوفمبر 2018

- Assists students and teachers with their tutorial schedules
- Providing administrative support and keep records of student and teacher’s information, purchase of goods and equipment and processing of invoices.
- liaising with partner institutions, other institutions, external agencies, government departments and prospective students

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
إدارية

Group Sales Agent

يناير 2017 - سبتمبر 2017

Qatar Airways

أبو ظبي، الإمارات العربية المتحدة

يناير 2017 - سبتمبر 2017

- Abu Dhabi agent support; assists all inquiries from travel agents and corporates in Abu Dhabi in terms of products and services, ticketing concerns through correspondence such as emails and phone calls
- Responsible for gathering and analyzing all group request received from travel agents/corporates as per market expectations
- Ensures requests are being accurately processed within set time frames and in line with the standard policies and procedures
- Communicates results of evaluations to key parties
- Submitting all requests to HO and ensuring all are in order and will be confirmed on the necessary details.
- Ensuring bookings and materialization finalized and accomplished
- Confirming with inventory individual bookings
- Ensures business policies and decisions are reflected by the groups accepted
- Support Sales Department to increase intake of Groups revenue to ensure targets are met; understand and adopts Revenue Management strategies to improve products and services.
- Ensure that the highest standard of service is provided to customers, provide them with details on fares, actively issue tickets and sell related products by identifying customer needs and seeking new opportunities and ways to promote Qatar Airways.
- Other related job works assigned by management

مجال الشركة:
شركات الطيران
الدور الوظيفي:
المبيعات

Ticketing Agent

أبريل 2014 - ديسمبر 2016

Qatar Airways

أبو ظبي، الإمارات العربية المتحدة

أبريل 2014 - ديسمبر 2016

- Additional Task: Handling group business (job description as above)
- Abu Dhabi agent support; assists all inquiries from travel agents and corporates in Abu Dhabi in terms of products and services, ticketing concerns through correspondence such as emails and phone calls
- Provides accurate information on flight, fares tickets and necessary requirements pertinent to passenger’s travel
- Assists passengers and travel agents for booking/rebooking
- Trained to diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.

مجال الشركة:
شركات الطيران
الدور الوظيفي:
المبيعات

Ticketing Agent

سبتمبر 2012 - يناير 2014

Cebu Pacific Air

الفلبين

سبتمبر 2012 - يناير 2014

I have worked with Cebu Pacific Air based in the Philippines for more than one year as a ticketing agent, in which we normally booked and reserved flights. I am one of their frontlines which ensure excellent customer service and needs to satisfy their needs and wants. I was also trained to diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise. I have also worked as a receptionist-cashier in one of the Philippines largest hotel company, The Manor Hotel for about four months. My main responsibility was to attend the needs of the guest to have their bookings as well as collecting such payments.

مجال الشركة:
شركات الطيران
الدور الوظيفي:
التسويق والعلاقات العامة

Receptionist - The Manor Health Spa

نوفمبر 2011 - فبراير 2012

Body Sense Health Corporation

نوفمبر 2011 - فبراير 2012

Body Sense Health Corporation
Operated by The Palm Garden Spa
The Manor Hotel, Camp John Hay, Baguio City, Philippines
Receptionist - The Manor Health Spa
November 2011 - February 2012

الدور الوظيفي:
الجمال والموضة

التعليم

PATTS College of Aeronautics

أكتوبر 2011

أكتوبر 2011

بكالوريوس، Airline Operations

الفلبين

PATTS College of Aeronautics

أكتوبر 2011

أكتوبر 2011

بكالوريوس، Tourism Management

الفلبين

• Graduated as Class Valedictorian - Primary BESTCAP School April 5, 2003 • Graduated as Class Valedictorian - Secondary BESTCAP Career College, Inc. April 8, 2007 • President of Supreme Student Council BESTCAP Career College, Inc. June 2006 – April 2007

Saint Louis University

يناير 2009

يناير 2009

بكالوريوس، Management

Saint Louis University Bonifacio Street, Baguio City BS Hospitality and Tourism Management Major in Travel and Tours Management Minor in Hotel, Restaurant, and Resort Management S.Y. 2007- 2009

BESTCAP Career College, Inc

يناير 2007

يناير 2007

الثانوية العامة أو ما يعادلها،

Secondary: BESTCAP Career College, Inc. Malacampa, Camiling, Tarlac S.Y. 2003 - 2007

Skills

Clerical Skills
Expert
Clerical Skills
Expert
Travel Management
Expert
Travel Management
Expert
Hospitality
Expert
Hospitality
Expert
Airlines
Expert
Airlines
Expert
Customer Service
Expert
Customer Service
Expert
EXPLORATION
Beginner
EXPLORATION
Beginner
HOUSEKEEPING
Beginner
HOUSEKEEPING
Beginner
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RECEPTIONIST
Beginner
RECEPTIONIST
Beginner
TRAINING
Beginner
TRAINING
Beginner
VOICE
Beginner
VOICE
Beginner
Computer Literate
Expert
Computer Literate
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Clerical Skills
Expert
Clerical Skills
Expert
Travel Management
Expert
Travel Management
Expert
Hospitality
Expert
Hospitality
Expert
Airlines
Expert
Airlines
Expert

اللغات

الانجليزية

متمرّس

التاغلوج

متمرّس

الفيلبينية

متمرّس

الانجليزية

متمرّس

العضويات

of Supreme Student Council

President

التدريب و الشهادات

الشهادات
Certification
EVA Air
Apr 2011 - May 2011
Certificate of Attendace
PATTS College of Aeronautics
Jan 2011 - Feb 2011

الهوايات والاهتمامات

Computer Literate