Patient Assistant
Al Emadi Hospital
مجموع سنوات الخبرة :12 years, 9 أشهر
greeting patients upon arrival, sign them in and obtain insurance information and any other necessary data
•registers patient according to appropriate consultant or clinic
•assist patients with their scheduled appointments
•provides information regarding patient-related procedures and treatment
•pleasantly deal with patients to ensure satisfaction
•provide patients with support and guidance as needed
•answers multi-line phones and either direct the caller to the appropriate department or handle the caller’s needs
•maintains safe and clean reception area by complying with procedures, rules and regulations
•maintains continuity among co-workers by documenting and communicating actions, irregularities and continuing needs
•maintains security by following procedures in handling patients records
•process payments from patients for co-pays and uninsured visits
Receives prescriptions from patients and verifies that required information is on the form.
•Types prescription labels which include information such as patient name, clinician's name, name of medication, and dosage instructions; gives to pharmacist to review.
•Receives and places incoming supplies on shelves, tagging and pricing each item according to directions.
•Rotates stock, moving older medication to the front of the shelf so it is used before expiration date.
•Compiles daily statistics such as number of patients requesting prescriptions, new prescriptions received, and number of refill orders.
•Answers telephone calls, providing general information, and routing other calls to appropriate party.
•Assists Pharmacist with inventory by counting drugs and supplies.
•Maintains records of prescription, laboratory, and x-ray charges.
Maintain accurate, detailed reports and records.
•Modify patient treatment plans as indicated by patients' responses and conditions.
•Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.
•Monitor all aspects of patient care, including vital signs, diet and physical activity.
•Prepare rooms, sterile instruments, equipment and supplies, and ensure that stock of supplies is maintained.
•Assist to deliver infants and provide prenatal and postpartum care and treatment under obstetrician's supervision.
•Administer oral, inhalation and intravenous medications.
•Provide health care, first aid, immunizations