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Kristie Cordwin, Branch Manager at three different locations

Kristie Cordwin

Branch Manager at three different locations·Enterprise Rent-A Car

Canada

Bachelor's degree, Sociology

Work experience

Total years of experience: 6 years, 9 months

Branch Manager at three different locations

January 2006 - September 2012

Enterprise Rent-A Car

Canada

January 2006 - September 2012

Enterprise Rent-A Car • Branch Manager at three different locations
2006-2012 • Obtained new corporate accounts including insurance companies,
hotels, car dealerships and service centres, garages including body
shops and maintained existing clients including high level company
airline executives
• Was instrumental in fleet growth
• Responsible for hiring personnel
• Managed and trained new employees
• Corporate Marketing
• Oversaw and managed customer service and ensured customer
satisfaction
• Conducted corporate training events
• Was responsible for cost control at branch levels
• Participated in worldwide company events in the U.S.A.
• Exceeded and achieved customer service scores over and above company expectations on a regular basis

• Substitute teacher at the elementary school level
• Worked as a student supervisor
• Worked with special needs students including Autistic Children
• Supervisor at Youth Center and Nursery School Day Camp

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Education

McGill University

January 2006

January 2006

Bachelor's degree, Sociology

Canada

• McGill University - Montreal, Quebec, Canada (2003-2006) • Received Bachelor of Arts Degree - Major in Sociology, Minor in English Literature.

John Abbott College

January 2003

January 2003

Diploma, Liberal Arts

Canada

• John Abbott College, Ste. Anne de Bellevue, Montreal, Quebec Canada (2001-2003) received DEC in Liberal Arts

Hudson High School

January 2001

January 2001

High school or equivalent, Student

Canada

• Hudson High School (1997-2001) received High School Leaving Diploma, Honor Roll Student

Skills

Marketing Assistance
Expert
Marketing Assistance
Expert
Sales Building
Expert
Sales Building
Expert
Customer Service
Expert
Customer Service
Expert
Management Practices
Expert
Management Practices
Expert
Training
Expert
Training
Expert
CLIENTS
Expert
CLIENTS
Expert
COLD CALLING
Expert
COLD CALLING
Expert
CORPORATE ACCOUNTS
Expert
CORPORATE ACCOUNTS
Expert
COST CONTROL
Expert
COST CONTROL
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
MARKETING
Expert
MARKETING
Expert
SATISFACTION
Expert
SATISFACTION
Expert
TRAINING
Expert
TRAINING
Expert
Training
Expert
Training
Expert
Marketing Assistance
Expert
Marketing Assistance
Expert
Sales Building
Expert
Sales Building
Expert
Customer Service
Expert
Customer Service
Expert
Management Practices
Expert
Management Practices
Expert

Languages

English
Expert
French
Expert