kristina dorothy أكلان, Administration Supervisor

kristina dorothy أكلان

Administration Supervisor

Huawei Technologies

البلد
الكويت - الكويت
التعليم
بكالوريوس, Bachelor of Arts in Mass Communication
الخبرات
18 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 6 أشهر

Administration Supervisor في Huawei Technologies
  • الكويت - السالمية
  • أشغل هذه الوظيفة منذ أبريل 2019

Admin - Visa Specialist/Employee Services



• Managing and accessing requirements and documents needed for company visit visa application, work visa and cancellation request;
• Controlling and tracking residency activities (local transfers, renewals, cancellations, transfer information and new work visas)
• Providing assistance to all employee with regards with policies and procedures;
• Maintains and updates files in Global Visa System;
• Do follow ups for finger printing and medical schedules;
• Sends reminders for employees whose visas are about to expire;
• Prepares reports such as Daily Accomplishments, weekly visa expiry, monthly residency expiry, work permit updates;
• Maintains Employees files/records according to policy.


Admin - Office Management

• Weekly inventory of Stationary, ink Cartridge, water and Office Supplies.
• Monitoring Dalal Office Electricity
• Prepare PR Request for Office Commodities, Stationary and Water Consumptions
• Prepares PR Request for some IT Services (ISDN, Data Link, International Calls and VPN Link)
• Books Courier Service Requests and prepares the PR Request;
• Ego and SPR Acceptance
• Process international Calls and do the acceptance monthly.
• Golden Pack, Office line, Abraj, Alamana, DHL monthly acceptance
• Performs other duties in line with scope of work.

Shop Coordinator في azadea group
  • الكويت - الكويت
  • فبراير 2015 إلى أبريل 2019

Creates imaginative and eye-catching displays and lay outs on store walls in order to attract the customers;
Works with the Regional Coordinator in developing themes and color schemes on displays for special occasions, promotions and during sale;
Produce window displays, signs, floor plans and special promotion display;
Dressing mannequins according to followed theme and ensure that appropriate accessorizing is carried out;
Assisting the Regional Coordinator in preparing visual merchandising packs including plans and photographs for other stores to make sure all displays present a consistent image;
Energetic, enthusiastic and have excellent customer service skills;
Responsible for appropriate stock replenishment;
Suggest options that meet customer’s needs and emphasize on selling points of article such as quality and utility;
Performs store inventory.

Assistant Store Manager في M.H. ALSHAYA CO. W.L.L., Safat, Kuwait
  • الكويت - الكويت
  • نوفمبر 2013 إلى ديسمبر 2014

• Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise;
• Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training;
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions;
• Prioritizes, plans, and adjusts schedules as necessary to maximize sales;
• Responsible for controlling inventory stock levels and reordering as necessary within budget; Manages and controls shrink;
• Enforces all company policies and procedures, including health, safety and security;
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

Senior Sales Associate في M.H. ALSHAYA CO. W.L.L., Safat, Kuwait
  • الكويت - الكويت
  • نوفمبر 2011 إلى نوفمبر 2013

• Provides prompt, courteous customer service;
• Performs housecleaning duties necessary to maintain store standards, cleanliness and basic upkeep and cleaning all equipments in store;
• Assists customers with general promotions and all store products;
• Do replenishments and stocks all the items on the shelves in well manner;
• Responsible for handling all cash register /credit card/ voucher duties;
• Prepare daily reports such as DSSR, picking list, best/slow sellers, petty cash claims, weekly feedbacks and reconciliation;
• Do store lay-outs;
• Perform stock takes

Marketing & Customer Service Manager في AQUAVENTURE REEF CLUB DIVE RESORT, Batangas Philippines
  • الفلبين
  • سبتمبر 2010 إلى يناير 2011

• Manage the promotional efforts of the resort which includes event planning;
• Supervise the projects and daily activities of the marketing and sales staff, oversee the hiring, training and performance evaluation of the team;
• Presenting hotel promotions to the clients through telemarketing and walk-in;
• Providing help and advice to customers;
• Handling and solving customers’ complaints.

Sales and Telemarketing Trainee في CROWN PLAZA HOTEL (Health Club),
  • الكويت - الفراوانية
  • أغسطس 2010 إلى سبتمبر 2010

• Observe telemarketing strategies
• Assist potential Health Club clients and tour them around the heath club vicinity.
• Presenting health Club promotions to the clients through telemarketing and walk-in;
• Providing help and advice to customers;
• Handling and solving customers’ complaints

Marketing Manager في Bay Radio 104.7 FM
  • الفلبين
  • نوفمبر 2009 إلى مايو 2010

• Presenting radio promotions to the clients through telemarketing, walk-in or by mail;
• Approves contracts and quotations given to clients.
• Follow up pending payments from clients.
• Setup marketing plans, programs and procedures to be implemented
• Follow up potential clients.
• Handle client requests and complaints.
• Coordinates with clients regarding marketing and advertising issues.

Production Director / Account Executive في BAY RADIO 104.7 fm!, Batangas City Philippines
  • الفلبين
  • نوفمبر 2004 إلى نوفمبر 2009

• Familiarize with sound software such as Cool Edit Pro 2; Adobe Audition and Acid Music Studio;
• Create VO for commercials and radio advertisements.
• Manage the radio station operations and ensure that everything is in place.
• Analyze the program and its ratings;
• Assist in the inspection and maintenance of all the recording facilities and utility systems;
• Ensures work completed to conformity with prevailing standards and specifications;
• Do radio scripts and advertisements;
• Evaluates disc jockeys performances.
• Conducts interviews to DJ applicants and implementing new HR policies and procedures.

Trainee في PHILIPPINE STAR, Manila Philippines
  • الفلبين
  • يناير 2008 إلى مارس 2008

•Gather news in different beats;
•Attends press conferences;
•Assist the reporters in making and gathering news.

Trainee في ABS-CBN BROADCASTING CORPORATION, Manila Phils
  • الفلبين
  • أكتوبر 2007 إلى يناير 2008

•Assisting segment producers in their back pack shooting;
•Attend actual taping and shooting;
•Assigned in handling scripts and studio players.

الخلفية التعليمية

بكالوريوس, Bachelor of Arts in Mass Communication
  • في Lyceum of the Philippines
  • مارس 2008

Deans Lister University Scholar

الثانوية العامة أو ما يعادلها, High School
  • في Batangas National High School
  • مارس 2004

Included in school honors.

Specialties & Skills

Customer Service
Administration
Team Management
marketing advertising
Microsoft Excel
Adobe Audition
Acid Music Studio
Microsoft word
Microsoft Powerpoint
Cool Edit Pro 2
Event Management

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس
العربية
مبتدئ

العضويات

Kapisanan ng mga Brodkaster ng Pilipinas (KBP)
  • Member
  • November 2004

الهوايات

  • doing radio scripts; editing videos and audios
    i have done lots of radio advertisements and still it is playing in some towns in the Philippines.