Insurance Coordinator
Prime Insurance Brokers
Total years of experience :13 years, 10 Months
Handling renewal's of General Insurance policies which includes preparing the monthly renewal list, sending notices to client and follow ups until closure.
Coordinating with the Insurers for renewal terms and negotiating for best rates.
Handling various types of endorsements including additions, deletions, corrections, extensions etc.
Document control of incoming and outgoing correspondence.
Management of data using In-house tool.
Insurance Account Manager for 5 Large-Size clients.
•Data base management including enrolment of new hires using the Vantage portal, preparing claims analysis, MIS, presentations for quarterly/yearly reviews and reconciliations
•Handling Cash Deposit statements, endorsements.
•Scrutiny of reimbursement claim documents and making the client understand the process and documentation of reimbursement claims
•Coordinating with client, hospitals and TPA for seamless cashless process
•Single Point of Contact for employees & Human Recourses for insurance related queries
•Sending reports to clients on monthly basis/as per clients requirements
•Handling Employee orientation programs for clients.
•Coordinating with hospitals for value added services like health camps/ health talks.
•Responsible for retention of clients.
•Coordinate and negotiate with various insurer's during renewal for competitive quotes
•Reconciliation of client, insurer and TPA data.
•Enrolment using Vantage Connect Software
Account Manager for 15 Mid-size clients
•SPOC for employees & HR for insurance related queries.
•Scrutiny of the claims documents received from employees/HR.
•Coordinating with hospital, client and TPA for cashless claims.
•Handling enrolment through Prudent Plus software.
•Service a corporate end-to-end, from policy binding, monthly endorsement, cashless claims, re-reimbursement claims to renewals.
•Conducting employee orientation programs.
•Arranging value added services such as health camps, health talks
Back end support for client servicing.
•One point of contact for Corporate HR/Brokers for queries related to cashless hospitalization/ cheques /cards/Management Information System Reports.
•Responsible for sending reports to Brokers and HR on regular basis.
•Coordinating with other internal teams for priority claim settlement.
•Organizing value added services and wellness camps for corporate.
•Maintaining data of cheques & cards.
Handling Enrolment department.
•Coordinating with insurance company for queries related to ID Cards.
•Inward of policies and cards.
•Maintain complete data of Enrolment.