Business Analyst
BNC Network (Industry Networks FZC)
Total years of experience :10 years, 3 Months
Data Analysis, Data Quality, Market Sizing Reports, Custom Reports for Customers on Market Sizing, Comparative Analysis, Industry Forecast, Projects Management, Market Research (Primary & Secondary), Media Events, Marketing Campaigns, Strategic Planning for Marketing & Sales (Business Development), Training, Documentation, Processes Optimization & Implementation
New Sales, Business Development & Accounts Management
• Optimum service delivery in terms of data quality and timely delivery of daily/weekly data analysis reports.
• Managing software requirements. Product management, incorporating customers feedback and custom tailored product modules pertaining to specific technical requirements.
• Strategic decision making on product development cycle in order to generate maximum revenue in minimal development sprints.
• Ensuring customer engagement and use of services.
• Supported Sales Management in the development of business objectives and proposals as the primary point of contact for technical sales support and clients on multiple platforms (product and services).
• My diverse experience in and knowledge of leadership, business development, sales and sales management in a creative and fast-paced environment results in increased client growth with repeat business and excellent customer support.
• Assisted top-management in generating new business leads, Supported operations to ensure flawless services resulting in addition of more business.
• The position involves managing client expectations, performing business and functional analysis, and leading the delivery of custom products and services to Moblize clients.
• Managed customer relations, product support and engagement for new clients as dedicated single point of contact.
• Liaised product support, new feature development based on customer requirements, and trained customers on new and existing features of ProACT (Moblize Software) and helped them adapt the software in their daily work-flows to make better, smarter decisions.
• Successfully drove business growth and profitability by strategically managing and developing clients, leading competitive contract negotiations, and managing the quality and delivery of product and service offerings, generating more than 40% of the firm's annual revenue.
Bachelors of Technology in Instrumentation Engineering
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