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kunal sharma, Senior Channel Account Manager (CAM)

kunal sharma

Senior Channel Account Manager (CAM)·HDFC Life Insurance Company,

India

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 11 years, 0 months

Senior Channel Account Manager (CAM)

March 2023 - Present

HDFC Life Insurance Company,

Mandi, India

March 2023 - Present

• Leveraged expertise in insurance sales to drive portfolio growth and enhance market presence.
• Cultivated and maintained key bank relationships, fostering collaboration for mutual growth.
• Spearheaded customer acquisition initiatives, resulting in increased brand awareness and client engagement.
• Streamlined policy servicing processes to improve customer satisfaction and retention rates.
• Utilized data-driven strategies to identify market trends and optimize marketing campaigns.
• Collaborated cross-functionally to align sales and marketing efforts, enhancing overall business performance.
• Developed targeted marketing materials to effectively communicate value propositions to diverse audiences.

Company industry:
Insurance & TPA

Senior Channel Account Manager

January 2023 - Present

HDFC Life Insurance Company Ltd.

Mandi, India

January 2023 - Present

• Spearheading the bancassurance strategy through the HDFC Bank channel to enhance market penetration.
• Amplifying insurance sales and driving portfolio growth by implementing targeted marketing initiatives.
• Collaborating with branch teams to develop promotional campaigns that align with business objectives.
• Ensuring compliance with regulatory standards while optimizing operational efficiency.
• Leveraging data analytics to identify market trends and customer needs, enhancing customer engagement.
• Cultivating strong relationships with stakeholders to foster brand loyalty and increase market share.
• Utilizing innovative marketing strategies to elevate brand visibility and drive revenue growth.

Company industry:
Insurance & TPA

Relationship Manager

August 2019 - February 2023

PNB MetLife India Insurance Company,

Mandi, India

August 2019 - February 2023

• Developed and executed strategic initiatives to enhance client relationships and drive business growth.
• Collaborated with cross-functional teams to align marketing strategies with business objectives, resulting in improved customer engagement.
• Analyzed market trends and customer feedback to inform marketing campaigns and optimize service offerings.
• Ensured adherence to compliance standards and best practices, fostering trust and credibility with clients.
• Leveraged data-driven insights to refine marketing approaches and enhance overall customer experience.
• Cultivated strong partnerships with internal stakeholders to support cohesive marketing efforts and achieve organizational goals.

Company industry:
Insurance & TPA

Relationship Manager

January 2019 - January 2023

PNB MetLife India Insurance Co. Ltd.

Mandi, India

January 2019 - January 2023

• Spearheaded bancassurance operations at PNB Bank, enhancing cross-selling strategies to drive revenue growth.
• Cultivated and nurtured strong customer relationships, resulting in increased customer retention and satisfaction.
• Developed targeted marketing initiatives to promote financial products, leveraging data analytics to identify customer needs.
• Collaborated with cross-functional teams to align marketing strategies with business objectives, ensuring cohesive brand messaging.
• Analyzed market trends and customer feedback to refine marketing approaches, boosting engagement and conversion rates.

Company industry:
Insurance & TPA

Business Development Officer

April 2018 - July 2019

HDFC Life

Mandi, India

April 2018 - July 2019

• Developed strategic partnerships within the agency channel to enhance brand visibility and market reach.
• Implemented targeted marketing campaigns that increased lead generation and customer engagement.
• Analyzed market trends and consumer behavior to inform product positioning and promotional strategies.
• Collaborated with cross-functional teams to optimize sales processes and improve customer experience.
• Conducted training sessions for agents, enhancing their sales skills and product knowledge, resulting in improved performance.
• Utilized CRM tools to track performance metrics, leading to data-driven decision-making and increased efficiency.
• Fostered strong relationships with stakeholders to drive brand loyalty and retention.

Company industry:
Insurance & TPA

Business Development Manager

January 2018 - January 2019

HDFC Life Insurance Company Ltd.

Mandi, India

January 2018 - January 2019

• Led the agency channel, enhancing collaboration and communication to drive strategic marketing initiatives.
• Developed and implemented training programs for advisors, resulting in improved product knowledge and sales performance.
• Fostered strong relationships with key stakeholders to align marketing strategies with business objectives.
• Analyzed market trends and consumer behavior to inform marketing campaigns and optimize outreach efforts.
• Utilized data-driven insights to enhance advisor engagement and support targeted marketing efforts.
• Championed a culture of continuous improvement, encouraging feedback and innovation within the team.

Company industry:
Insurance & TPA

Lead Engineer – Production & Maintenance

June 2015 - March 2018

HIM Teknoforge Ltd. -

Baddi, India

June 2015 - March 2018

• Spearheaded initiatives to enhance operational efficiency, translating technical expertise into strategic marketing insights.
• Analyzed production data to identify trends, informing targeted marketing strategies and product positioning.
• Fostered cross-functional collaboration, leveraging engineering insights to drive customer engagement and satisfaction.
• Developed and implemented process improvements that reduced downtime, showcasing a commitment to quality and reliability in marketing messaging.
• Utilized problem-solving skills to address market challenges, ensuring alignment between product capabilities and customer needs.

Company industry:
Automotive Dealership & Distributor

Education

Thiruvalluvar University

January 2015

January 2015

Bachelor's degree, Mechanical Engineering

India

Thiruvalluvar University

June 2011

June 2011

Bachelor's degree, Mechanical Engineering

India

Skills

BANK INSURANCE MODEL BIM
Intermediate
BANK INSURANCE MODEL BIM
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE SALES
Intermediate
INSURANCE SALES
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Training and Certifications

Certifications
CNC Programming (NSDC)
AutoCAD (2D & 3D)