Technical Support Engineer
British Telecom
مجموع سنوات الخبرة :14 years, 2 أشهر
Project Name:
Nestle
Wireless LAN
Managing the Wireless LAN infrastructure with Cisco Prime (version 2.2).
Configuring 5508/4400/2504 Wireless controller for production.
Configuring HA (High Availability) pairing of 5508/2504 controller.
Configuring and managing Lightweight Access point (Local/Flex connect) Mode.
Migration of Autonomous Access point to Lightweight Access point and vice Versa.
IOS up gradation of Wireless LAN Controller.
Managing Microsoft IAS(Internet Access Server)/NPS(Network Policy Server) RADIUS for
Managing Anchor Controller for Flex connect Access Point.
Managing DHCP server for wireless LAN infrastructure.
Troubleshooting day-to-day issue of wireless users.
Wire LAN:
Configuring and managing Core Switches like Nexus 7k, 6500, 4500, 3750, 3650, 3550, 2960 switches.
Routing design in Core switch using OSPF and EIGRP.
Configuring the new stack switches both core/distribution and access layer.
Standardization of the switch configuring for production environment.
Configuration of switch port for Wire and wireless (WLC/AP) users.
Troubleshooting day-to-day issues in wire network.
• Comprehensive understanding of networking concepts pertaining to LAN/WAN, IT communication, and maintenance in multi-platform environments
• Role is to troubleshoot the Live Network Issues of ISP’s
• Creating VLAN’s and Implementation of the Inter-VLAN routing in the clients Network.
• Troubleshooting RIP, OSPF Networks
• Working on tools like SMARTS, Net-cool, Service now etc.
• Raise tickets and follow up with different carriers like BT, Verizon, SingTel, HP, Cisco, Swisscom etc.
Tool Support Engineer from April 2010 till February 2012 for Various Telecom clients like Bharti Airtel, Aircel, IDEA, TATA Docomo etc.
• Configurations and Maintenance of Switches and Routers
• Configuring of Static, Dynamic and default routing for network
• Assisted in providing supports for routers, switches, and firewalls.
• Planned and facilitated infrastructure for all technical requirements.
• Worked on tools like, BMC Remedy etc.
• Worked on Cisco LMS
I have pursued my B.Tech in IT from IP university from Delhi , India.