Office Assistant / Receptionist
SMART TECHNOLOGY HOUSE LLC
Total years of experience :10 years, 9 Months
• Receiving all incoming calls and ensuring their distribution to the relevant employee.
• Welcoming visitors to the office and making sure they were comfortable and looked after.
• Dealing with all enquiries and resolving any problems over the phone or in person.
• Organizing the hospitality requirements for management meetings and presentations.
• Maintaining the high presentation standard of the reception area
• Perform other clerical receptionist duties such as filing, photocopying, scanning.
• Compile all reports and copy of invoice in order.
• Work with customers with the most cheerful and pleasant disposition
• Actual demonstration of the cosmetics products and give answers to customer’s questions or concerns.
• Communicate and assist customers in any way possible and as the customers may require
• Deal with customer’s complaints professionally and with restraint
• Close as many deals and transactions as possible
• Process or help process payments made by the customer - whether by in cash or credit card
• Shifting schedule, opening or closing, or sometimes straight duty.
• Report sales accurately
• Under general supervision, provides general office assistance
• Greets visitors and provides information
• Processes forms and requisitions
• Maintains database information
• Organizes and files information
• Ensure production levels are in accordance with target quota
• Participate in productivity and quality control programs