Operations Manager
ISET Global
Total years of experience :8 years, 5 Months
- Monitoring & leading the different departments to collaborate in achieving the organization's goals.
- Establishing cooperative relationships with facilities that help in developing and expanding the company's business.
- Carrying out administrative work such as planning, evaluating, budgeting, and solving internal and external problems.
- Improving the team's abilities to be more learned, collaborative, and producers.
- Responsible for all the official and legal documents and processes of the company.
- Establish performance specifications, cost and price parameters, market applications, and sales estimates.
- Submit reports of performance and Present them to the stakeholders.
- Develop, and oversee new and ongoing marketing and advertising campaigns to assess ROI and KPIs.
- Control product distribution, follow up with external vendors, and consumer feedback.
- Lead creative development to motivate the target audience to “take action”.
- Follow up on the market trends and study consumer and competitors’ activities.
- Preparing training sessions to Improve the Sales team’s abilities to be up to date and provide the best results.
- Manage the workflow between all the departments to achieve the company goals.
- Performance evaluation by reviewing the weekly, and monthly reports and directing the departments which need to improve efficiency.
- Inventory and production management by monitoring the availability of all the raw materials and the readiness of all the equipment and supervising purchase orders.
- Business development through supervision on the work of opening new branches or the maintenance plan for the current branches.
- Governmental & legal procedures; Responsible for following up any business with external institutions such as government institutions to issue and renew approvals or licenses.
- Submit reports of performance and Present them to the stakeholders.
- Recruit, hire, and train the sales team.
- Set sales goals, compare performance to goals, and adjust goals as needed.
- Assess current team processes and procedures, identify opportunities for improvement, and implement them.
- Coach, mentor, and provide feedback to team members.
- Foster a competitive yet collaborative team environment.
- Assess individual performance through observation and measurement, and suggest corrective actions as needed.