Director of the Sectoral Center for Training in Hotel Technologies at Southern Hammamet
Tunisian Vocational Training Agency (ATFP)
Total years of experience :34 years, 0 months
Ensuring the daily workflow of the center
Developing and implementing the objective contract specific to the center
Leading the pedagogical meetings holding the entire pedagogical corp of the center
Leading the center's management comittee
Participating actively in the management of the partnership council
Leading and conducting the disciplinary council as needed
Assuring liaise and reporting to the ATFP's top Management and to the Regional Director of Vocational Training of the Ministry of Employment and Vocational Training
Discussing, checking and approving the schedules of the pedagogical staff
Verifying and approving the training schedules of all groups of trainees covering the following main specialities:
Tourism Entertainment Technician
Reception Technician
Pastry Technician
Restaurant Technician
Floor and Laudry Technician
Restaurant and Bar Technician
Administring training needs analysis
Checking and approving weekly schedules and overtime hours generated for the entire semi-pedagogical framework
Ensuring and giving the payment order linked to the management of the center's budget
Coordinating, ensuring the launch and processing of the tendering offers related to the purchases of products and services on behalf of the center such as food products, cleaning products, administrative supplies, maintenance of the educational equipment, maintenance of the two accommodation units for girls and boys trainees, maintenance of gas facilities, waste water evacuation, etc....
Checking, signing and sending credit situations monthly to the ATFP central finance departement
Working on center's own resource development
Checking and signing purchasing orders and store exits slips
Controlling the food cost
Managing approved documents for each speciality and working on developping new specialities in accordannce to the market needs
Coordinating and ensuring the technical closure and budget of the center
Teaching occasional hours for the benefit of the University of Mahdia for groups of students inscribed at the master level in production and Industrial Performance specialty, this for two seasons in the QHSE and Project Management Modules.
Effective contribution in the distance training program at the virtual platform of the National Center for Continuing Training and Professional Promotion, about 3 Modules development and delivery. and coordinating the relevant e-learning strategy.
Preparing and animating training workshop sessions within the continuous training framework for the benefit of the Industrial Managers stated at the flourish industrial region of Monastir within the limits of one session per week of three days’ duration, this after well understanding and determining their training needs.
Participating at the selection, reception and the installation of a wide range of didactical equipment.
Preparing curricula in compliance to operational guides.
Following up, evaluating and assessing Trainees in formation stages within Industrial Companies and implementing necessary amendments on Training programs and Curricula.
Assisting, Coaching and Mentoring Trainees carrying out projects at the end of the training program about 15 projects varied between Technology, Logistics and Quality.
Animating & contributing in evaluating trainee's final project presentations.
Delivering teaching, training and coaching courses and sessions, a total of 25 Modules in the fields of Electricity, Power Electronics, Quality, Logistics and Project Management like:
• Electronic components analysis and repair: Diode, Thyristor, Diac, Triac and Relays.
• Rectifiers, inverters, choppers and dimmers analysis
• Speed variation of DC and Asychronous motors analysis
• Driving Motor Systems and Power Supply Design.
• Quality Assurances Practices and Tools like ISHIKAWA, PARETO, 6S, 5 WHY, 8D, SPC, TPM, SMED, FMEA, KAIEZEN and QHSE.
• Warehouse Management and picking exercises
• PERT and GANNT charts.
Prepared VNH to eventual desired certification in compliance with ISO9001.V2008.
Elaborated & monitored Quality Policy, Measurable Key Objectives, Quality Manual, Organizational Procedures, SOPs Standard Operating Procedures, Worksheets & Job Descriptions.
Initiated and monitored overall documentation and quality records.
Supported the development implementation and monitoring of the quality plan.
Prepared pertinent statistical reports on quality performance.
Contributed in selecting, recruiting, supporting, motivating Quality Controllers specifically those designated to perform in-process & final inspections.
Contributed in performing training need analysis, implementation follow up and evaluation of efficiency.
Managed all internal quality audits.
Developed compensation and benefits policies and procedures in line with corporate strategy with methodology for conducting salary surveys and follow up to ensure effective implementation.
Monitored client complaints until corrective action implementation.
Prepared, led the Organization to perform business by excellence.
Increased overall adherence and compliance with customer specifications.
Contributed in boosting client portfolio by gaining new potential customers.
Reduced total rejected products by external Controllers from 9 % to 0.9 % within 19 months.
Reduced total rejected products by in-site Controllers from 35% to 12 % within 19 months.
Contributed efficiently with external IT Managers in the configuration of CAPM, CAQM & CAMM softs this within 14 months.
www.vnhgroup.com
Upgraded Quality awareness.
Interviewed, selected, recruited, motivated 10 Quality Controllers.
Supported & supervised a staff of 20 Quality Controllers.
Implemented and monitored quality control plans & sheets basically for in-line and final products inspections.
Assured on daily mobility basis product inspections within JBG subsidiaries & subcontractors.
Prepared weekly statistical reports on Quality Controller's performance.
Reduced extensively client's claims indicator from 3 per week to 2 per month within 5 months.
www.jbg-group.com
Rised Quality and Safety awareness
Optimized the overall energy consumption
Elaborated & implemented Quality Policy & measurable objectives, Procedures (10 procedures),
Quality plans, Work Instructions & Job Descriptions (30 sheets).
Conducted meetings within large organization scale, enhanced quality, safety & security awareness with efficient reporting to top management.
Conceived & implemented evacuation scenarios related to fire fighting efforts & reduced the AZUREX’s risk assessment indicator.
Organized the stocks of spare parts with traceability improvement and stocks reduction cost.
Collected, compiled & monitored records related to energy consumption (different sources of water, electricity, fuel & gas) and reduced the overall energy consumption indicator by 15% within one year .
Monitored CAPM/ERP (PHENIX) project implementation in all aspects with permanent reporting to top management and contributed in controlling production cost.
Prepared and leveled the SEAMTECH's Maintenance Function to ISO 9001.V2000 exigences.
Improved the overall communication system throw the organization & specifically the Customer Relation ship Management system.
Managed the Maintenance enhancement & compliance to the ISO9001.V2000 requirements.
Established & implemented preventative maintenance plans.
Increased equipment readiness with Technicians adherence to preventative maintenance procedures & plans.
Reduced extensively troubleshooting occurrences.
Contributed in concluding a partner-ship with QUANTUM Sail Design Group (www.quantumsails.com).
Up-graded the Maintenance Function to ISO 9001.V2000 requirements.
Supervised the overall factory extension works (Construction, Electricity, Plumbing, HVAC, Pneumatics).
Supported, motivated and trained a staff of 10 Junior Technicians
for maintenance best practice.
Prepared weekly statistical reports on Technician's performance.
Upgraded the reliability and the pertinence of DTC's CAPM/ERP data.
Coordinated and vulgarized Computerized Assisted Production Management (CAPM/ERP) with best practice and use.
Managed regular stocks inventories and provided the CAPM soft with reliable & updated data.
Eliminated nearly to zero the stocks rupture within six months.
Assisted, supported and pursued the Technical Staff until processing efficiently customer claims.
Increased the reliability delivery deadline indicator to 85%.
Well accustomed to U.A.E. standard of life with a
valid driving license.
Implemented multitude efforts for hunting a job in the Quality Management field this by my inscription in the most well known Gulf on-line site of recruitment, some recruitment agencies and some press announcements.
Provided ISO9001.V2000 training courses and sessions with concrete samples presentation to small group of Managers.
The sessions were done in intro-enterprises.
Coordinated with the Top Manager the necessary amendments on the courses and the liaise with the Tunisian Bureau of Training and work Inspection (PRONAFOC program).
Led the organization to ISO9001.V1994 implementation with Bureau VERITAS (BVQI) certification and the RAB-ANSI USA accreditation in june 1999.
Managed quality internal audits, 120 efficient interventions within one year.
Prepared weekly KPI reports related to the overall production lines.
Upgraded customer satisfaction.
Contributed efficiently in boosting customer portfolio.
Contributed in reducing customer complaints indicator to 2%,
reworked product indicator to 2.8%, second choice product indicator to 0.5%,
returned product indicator to 0.05% and wastes indicator to 0.03% within three years.
Saved a sum of 350, 000 USA Dollars simply by checking customer complaints and debit notes..
Organized the company's warehouses, homogenized the stocks of raw materials and accelerated their retrieval and collection.
Supervised safety audits until effective corrective action implementation and SALAMATEC accreditation of the company and its subsidiaries.
Elaborated, implemented & contributed in controlling Quality Policy, Procedures Manual (36 procedures); Quality Plans, Work Instructions and Job Descriptions (112 sheets).
Assisted the Human Resource Manager and coordinated with the establishment of the company overall training plan in response of the determined training needs.
Coordinated the liaise with third party quality certification cabinet.
Managed periodic evacuation exercises & reported relevant data.
Coordinated the liaise with safety inspection bureau.
Raised the company's overall technical level by coordinating the procurement of a wide range of equipments processed by PLC systems &
spent a sum of one billion USA Dollars for achievement.
Upgraded quality and safety awareness within the organization.
Cooperated extensively in gaining an international tender supplying
120 000 metallic chairs to Saint Dennis stadium by the occasion of France World Soccer Cup 1998.
Elaborated and supervised quality plans implementation tailored to the following basic product families: (Metallic chairs, fire proofing doors, metallic strengthened cup boards).
Initiated and coordinated the lab installation, fixed and purchased the necessary instruments and devices, among others, for performing destructive and non destructive tests on welding seams and painted metallic sheets.
Conducted regular meetings with customer representative, supervised project advancement, handled and processed on time eventual complaints and objections.
Trained & supported a staff of 5 Quality Controllers in inspecting received,
in-line & final products.
Contributed efficiently in selecting and evaluating metallic sheets suppliers and forged components subcontractors.
Contributed positively in the implementation of a comprehensive QMS in accordance with ISO 9002.V1994 requirements with TÜV CERT certification.
Contributed in complying with RENAULT VI FRANCE & IVECO ITALY requirements on vendor selections with their recognition.
Contributed in establishing a partner-ship with the reputed European GKN Automotive Drive-line Division within the following it's subsidiaries:
Gelenkwellenbau Gmh Germany, Birfield Transmissioni s.p.a Italy
and Glaenzer s.a France.
Elaborated the Quality manual in original English version with the kind and efficient contribution of the former Senior Quality Manager of IBM -Mains/Germany within one month.
Elaborated and implemented organizational procedures (32 procedures).
Manged overall quality internal audits.
Coordinated the establishment of the company overall training plan in response of the determined training needs.
Produce an overall training plan to assure necessary workforce competence
Monitored process FMEA implementation to critical processes such us: assembling, Welding, balancing and painting.
Monitored final product FMEA implementation to the basic families of vehicle.
Monitored SPC implementation with capabilities indicator's improvement
(Cp and Cpk).
Performed destructive & non destructive tests on welding seams and painting sheets.
Assured and managed the liaise with the unique subcontractor of non destructive welding tests ( ultrasonic & gamma rays tests).
Managed and monitored the overall instrumentation and assured efficient liaise with the subcontractor of instrumentation calibration.
Assured the communication and liaise with the three European partners for quality and technical matters, such excellent relations was crown by my visit to our German partner at Essen and to our French one at Paris.
Contributed in selling vehicle prop-shafts in the Tunisian local market.
Elaborated manually all BISA's Engineering documents.
Planned, monitored, sustained & increased the production volume.
Performed immediate translations to Top Management during meetings with UK Technicians.
Ensured that customer specifications are fully understood specifically at the bottom level.
Organized warehouses, homogenized stocks & accelerated dramatically raw material, in-line & final products retrieval and collection.
Provided Engineering with a rich technical data base constituted with technical drawings and specifications of a wide range of vehicle's exhausts.
Reduced the appeal to external technicians by providing successful trouble shooting (such us automatic metallic tube bending & perforating machines).
First academic Masters year from 2016 to 2017 Course title Grade points Project Management 4 Business Intelligence II 3,33 Information System Engineering 2,7 Continuous Improvement of Production 3,33 Innovation Management 4 Electronic Business 4 Optimization of Production Systems 4 English I 4 Innovation Profitability 4 Business Intelligence II 4 Process Management 4 TenStep Project Management Methodology 4 Secon academic Masters year from 2017 to 2018 Course title Grade points Change Management 4 Integrated Logistics 4 Business Strategy 1 Team Management Technics 1,7 English II 4 Quality Management 4 Final Project 4
The first academic year in Electro-mechanical Engineering from 1984 to 1985 Course title Grade points Mathematics 3,33 Physics 4 Chemistry 4 Technical drawing 3 Biology 3,33 Informatics 3,33 English 4 French 3,33 Scientific Arabic 4 Technology 4 The second academic year in Electro-mechanical Engineering from 1985 to 1986 Course title Grade points Construction Mechanics 1,7 Industrial Technology 1,7 Mathematics 3,33 Engineering Methods 1 Material Strengths 1,7 Electrotechnical 4 Automatics 3,33 Workshops 3 English 4 Informatics 4 The third academic year in Electro-mechanical Engineering from 1987 to 1988 Course title Grade points Vibration Mechanics 4 Fluid Mechanics 3 Heat Transfer 3,33 Construction Technology & Mechanical Construction 1,7 Manufacturing Technology 4 Engineering Methods 3 Workshops 3 Operational Research 3,33 Power Electronics 4 Electronics 3,33 Automatism 4 English 4 Management 1 The fourth academic year in Electro-mechanical Engineering from 1988 to 1989 Course title Grade points Manufacturing Technology 3,33 Informatics 3,33 Electrotechnical 3 Plastic Materials 4 English 3,33 Workshops 3,33 Electronics 4 Mechanical Construction 2,7 Air Conditioning 3,33 Final Project 4
Mathematics Physics English Philosophy Sciences Technical drawings Sports