Facilities Manager & Deputy Head of Corporate Services
British High Commission Colombo
Total des années d'expérience :13 years, 7 Mois
• To ensure the British High Commission compound and other owned / Long term leased residential properties run efficiently, comply the required Health, Safety and Security Standards.
• To oversee the estate Budget in collaboration with the Head of Corporate Services, The Foreign Office in London and the finance/procurement teams in Delhi.
• To provide strategic support to the senior management team including presentation at in house and regional meetings, deputizes for the Head of Corporate Services when appropriate and on occasion represent the High Commission Estate and Security Matter.
• To oversee external stakeholders relationship with estate suppliers, service/ maintenance providers and landlords plus taking ownership of all chargeable service; therefore ensuring the team deliver a strong customer focused and professional service with clear communication to internal and external clients.
• Delivery of the planned preventive maintenance schedule an adhering to security procedures, Health and Safety regulations
• Implement estate strategy in conjunction with senior managers in BHC, colleagues at regional level and experts based in UK
• To run the estates budget through robust and compliant financial/ resource management and official procurement ensuring services deliver value for money and are fit for purpose
• Provide relationship management and stakeholder liaison on Estate and security matter including ownership of SLA with current tenants
• Liaise with Head of corporate services, post security manager and regional security and estate managers in renovation and modifications
• Provide guidance, direction and mentor a large workforce of security guards and building maintenance team, delivering and supporting High Commission objectives
• Oversee external relationship with estate suppliers, service / maintenance providers and landlords, ensuring the team delivery a strong customer focuses and professional service with clear communications
1. Fentons Smart Facilities- Sri Lanka
Facility Executive from December 2014- Up to Now
Managing Various Operation from Design stage to Completion stage and post maintenance of the premises.
• Facility and Operational Management planning, including project management, contract management, procurement
• Ensure operational compliance with all current company procedures
• Preparing and implementing maintenance programs
• Preparing monthly reports for clients and management & ensuring that SLA’s and KPI’s are adhered to in accordance with the contract
• Prepare business plans and forecasting budgets
• Contracts administration responsible for tracking variations to contracts
• Full hard and soft services SLA’s compliance responsibility
• Reporting to General Manager and Director
• Maintain critical systems and provide energy focused lifecycle initiatives and strategies
Im working in initial stage when we granted the contract. Thus i worked in Qatar and Currently I'm working in Kuwait.
1. Project: Baker Hughes Qatar is an office, workshop cum warehouse facility. As Facility Executive of the building I worked under the Facilities Manager of Client side report to the Chief Executive Officer of Reliance FM. We provides a single stop solution for the complete facility, right from Security, Cleaning, MEP, Landscaping, Pest Control with Facility Management Supervision and services
Key Roles and Responsibilities: Key roles and responsibilities were preventive and predictive maintenance, preparing procedures checklists and SOP’s, ISO Documentation, Contract administration and negotiation, Waste management, Security health and fire safety, Procurement management.
Distinctive Projects carry out:
• Implementing energy management approaches for saving energy in the Baker Hughes which gives small contributes to awarded RFM as green FM Company in the Middle East
• Implementing all the SOP’s and checklist as ISO standard
• Preparing preventive maintenance management strategies for the year
• Various Fire related inspection and certifications
2. 2. Project: State Audit Bureau (SAB) Kuwait, is an office which is government establishment that enjoys legal, administration and financial Autonomy.
Key Roles and Responsibilities: Assisting of Quality management of the FM services Including MEP, Soft Services, Security, BMS management, CAFM, Car park management etc…, and ISO Documentation and processing certifying the SAB building, Making policies and procedures.
Distinctive Projects carry out:
• Implementing the Quality Management Procedure for the SAB Building
• Preparing fire evacuation plan for the SAB building including fire escape routes and fire evacuation procedure of the building
• Processing Certification of the SAB building as ISO certified building
• Preparing risk management system for the SAB Building
Key Roles and Responsibilities: Key roles and responsibilities were Maintenance Management, Health and fire safety, Administration, special projects and renovation of the premises, Human resource management practices and procurement.
Distinctive Projects carry out:
• Civil works and renovations of the building premises which involving call for quotations and negotiations
• Preparing all the checklists and procedures since the premises is newly established (MEP, health safety, housekeeping, HR, Security etc…)
Key Roles and Responsibilities: fire system with components, function and importance of each component, alarming systems, as built drawings and emergency evacuation procedures, Operation and maintenance of Central Air Conditioning system, Operation and maintenance of Electrical Distributing and Generator system and power distribution system, car park management system and operational aspects, energy management measures at WTC including energy saving measure, energy accounting practices and demand monitoring means and BMS, Operation and maintenance of elevator/escalator systems, Human resources management practices, Overseas and local procurement methods
Key Roles and Responsibilities: Operation and maintenance of Central Air Conditioning system, Operation and maintenance of Electrical Distributing and Generator system, Fire safety system operation and maintenance, Operation and maintenance of lift systems, Human resources management practices, Energy management practices, Preparing of capital and operational budgets, Procurement method of the hotel, Familiarised with Water treatment processes.
• Successfully completed the certification level (Certificate of Human resource Management) of Institute of personnel management (IPM) with Merit pass. Successfully completed stage I of Professional qualification of Human Resource Management of IPM with the average of 80.12%. Successfully completed stage II of Professional qualification of Human Resource Management of IPM. PQHRM 2 stages completed.
B.Sc. (Hons) in Facilities Management with a Second Class (Upper Division) passes from the Department of Building Economics, University of Moratuwa, Sri Lanka, (completed by May 2011) which is accredited by the Royal Institution of Chartered Surveyors (RICS, UK). MODULE CONTENT FOLLOWED Property Management Performance Management Capital Asset Pricing Contracts and Procurements Facilities Land Economics and Valuation Energy Management Whole Life Costing Workplace Planning and Design Maintenance Management Asset Management Risk Management Property Development Environmental Economics Real estate marketing Management and IT Studies Fundamentals of Management Principal of Economics Organizational Management Communication Principles Statistics Information Technology Mathematics Accountancy Law of Obligations Legal System Law of property, condominum law Business law Project Planning and Management Human Resource Management Professional Practice Financial Management Business Management Health, Safety and Welfare Accompanied with Facilities Management Project Study module in every academic year researched on "critical attributes of labour law for resolving labour issues in the hotel industry"