FRONT DESK AGENT
HOTEL SAHRAI
Total years of experience :9 years, 11 Months
- Welcome guests
- Ensure guests check in and check out at reception,
- Answer phone calls
- Inform guests of the services offered by the hotel
- Provide information about cultural and gastronomic activities proposed by the city or region
- Assist clients and respond to their requests and questions
- Manage complaints and listen to guests
- Ensure billing of rooms and payment of invoices
- Manage of the reception desk