Collection assistant
Kahramaa
مجموع سنوات الخبرة :4 years, 9 أشهر
•Performing the role of a team leader
•Contacting customers for payment of their outstanding amount
•Perform credit check & reviews
•Preparing fault & weekly reports
•Ensuring timely receivables in an accurate manner
•Receiving In-bound finance calls & solving customer queries
•Resolving customer issues related to accounts.
Taking peoples opinion on the different products and services so that their manufacturers and services providers may serve them with much better telecom service via telephone.
• Dealing efficiently with questions and queries from customers.
•Conducting face to face surveys on the existing products in the market in comparison to the competitor products.