Laith Abdallah

• Led team to enhance project and communication across departments.
• Mentored junior staff, ensure KPIs development and improving team
performance.
• Coordinated collaboration between the companys departments,
ensuring alignment with organizational goals and objectives.

• Helped customers complete purchases, locate items, and join reward
programs.
• Worked with other associates to support cashiers and management
needs.
• Handle cash transactions accurately, process payments, and provide
change to customers.
• Utilize strong communication skills to address customer inquiries, resolve
concerns, and enhance satisfaction.

• Assisted customers with banking inquiries and service requests.
• Supported daily branch operations and tasks.
• Learned and applied banking policies, procedures.
• Shadowed relationship managers and customer service teams to
understand banking operations.

• Prepared monthly closings by creating journal entries and reconciling
accounts.
• Reduced discrepancies in financial reports by carefully analyzing data
and identifying errors.
• Developed proficiency in industry-specific software programs such as
Excel, and other accounting applications.
• Quickly and accurately processed payments, credits, and other
transactions using company software applications.