Laith Abu Shindi, Assistant Manager

Laith Abu Shindi

Assistant Manager

Damas Jewellery

Location
Jordan - Amman
Education
Diploma, Business Administration
Experience
22 years, 10 Months

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Work Experience

Total years of experience :22 years, 10 Months

Assistant Manager at Damas Jewellery
  • Jordan - Amman
  • My current job since October 2009

• Responsible for maximizing boutique’s contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls and delivering the highest level of motivation to the staff members and development of team members.
• Spearheaded and grew the Annual Sales Revenue of the Showroom by significantly in comparison to last year.
• Ensuring individual and store compliance with all company regulations and procedures.
• Responsible for deciding store layout and stock positioning and managing stock availability.
• Responsible for applying and maintaining guidelines and standards for visual presentation and store appearance. Including all aspects of POS and store key control.
• Providing leadership, training, coaching, counseling and career guidance for the development and guidance of all the staff.
• Responsible of employee issues such as performance appraisal, grievance handling, disciplinary issues, recommendations for merit increase/promotions etc. Monitored the optimum number of employees required for efficient functioning of the showroom / weekly staff schedules and make recommendations for reassignment of excess staff when applicable.

Shop Manager at DIVA International Diamonds Center
  • Jordan - Amman
  • September 2007 to September 2009

• Responsible for maximizing boutique’s contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls and delivering the highest level of motivation to the staff members and development of team members.
• Spearheaded and grew the Annual Sales Revenue of the Showroom by significantly in comparison to last year.
• Ensuring individual and store compliance with all company regulations and procedures.
• Responsible for deciding store layout and stock positioning and managing stock availability.
• Responsible for applying and maintaining guidelines and standards for visual presentation and store appearance. Including all aspects of POS and store key control.
• Providing leadership, training, coaching, counseling and career guidance for the development and guidance of all the staff.
• Responsible of employee issues such as performance appraisal, grievance handling, disciplinary issues, recommendations for merit increase/promotions etc. Monitored the optimum number of employees required for efficient functioning of the showroom / weekly staff schedules and make recommendations for reassignment of excess staff when applicable.

STORE MANAGER at Bin Hendi JEWELLERY
  • United Arab Emirates - Dubai
  • July 2005 to July 2007

RESPONSIBILITIES:

• Overall control of the store. Organizing, supervising and controlling and delegation between the staff
• Ensuring controlled inventories through proper security procedures and maintaining a good
• inventory plan with proper supervision.
• Excellent customer control .Ensuring satisfaction of customers. Solving customer complaints. Special orders and refunds.
• Coordination and merchandising of product insuring the maintenance of the brand is standards and image.
• Organized shipments, stockroom, ordering and transfers.
• Preparing staff schedules and vacation.

Assistant Manager at Damas Jewellery
  • Jordan - Amman
  • June 2003 to June 2005

Directed, supervised and coordinated the activities of 5 subordinates engaged in ensuring smooth operations of the Exclusive Boutique dealing in Diamond Jewellery. Report to the Shop Manager.

RESPONSIBILITIES:

• Primarily, responsible for facilitating, guiding and motivating the Retail Sales Associates, who are responsible for promoting the sales, and to achieve/exceed the sales targets, maintain optimum stock levels, observe the company policies and procedures, increase the level of customer service so that the showrooms achieve the company objectives/targets.
• Contributing actively to the strategic decisions with respect to the assigned area and ensuring that these objectives are met.

• Regularly monitoring and evaluating the performance of the in showrooms sales associates in terms of sales, stock levels, customer service and employee satisfaction and provide reports to the Shop Manager.

Assistant Manager at Abu Shakra Trading Agency
  • Jordan - Amman
  • June 2001 to June 2003

RESPONSIBILITIES:

• Opening and closing the shop.
• Handing the daily cash flow.
• Dealing with customer's everyday matters and concerns.
• Conducting staff evaluations and appraisals.
• Monthly stocktaking and regular replenishment.

Education

Diploma, Business Administration
  • at • Arab College
  • September 2001

will be submit under request

Specialties & Skills

Business Administration
Merchandising
Administration

Languages

English
Intermediate