Laith Madain

Senior software test/development engineer

Qualcomm January 2012 -Present
Senior Software Test Engineer
• Proficient in system quality engineering, defining standards and processes, develop test strategies and plans, test plan design reviews, project to plan tracking and quality metrics (qchat 5.0)
• Wrote automation scripts in Shell, Perl.
• Worked on testing qchat tools test team. Testing various server and client tools (msniff, Qchat call analyzer, QXDM plugin )
• Initiated and handled automation process for qchat tools testing
• Created exit reports and handled exit reviews for tools agile project releases.
• Worked on Load and performance team; Performing load, performance, reliability and stress testing on Qchat application server.
• Troubleshooting Qchat server health status under load.
• Managing Qchat server components on Linux Redhat 5.60 IBM HS22 server's platform.
• Designed, Installed configured and maintained end to end large carrier setup with more than 100 blades.
• Hands on Load and performance test tools (Cacti, RLG, FGS etc..) and automated scripts.
• Load and performance testing for Qchat Local Operation and Maintenance System (NMS)
• Worked on MySQL Database as part of testing Qchat Local Operation and Maintenance System.
• Network Management System manual and automated testing using selenium and JUNIT.
• Testing Qchat Operations and Maintenance Console, and simulated System alarms using net-SNMP.
• Worked on EVDO, WCDMA, and LTE handsets: Software upgrade using ADK, handset provisioning, and verify handsets functionality.
• Collected End to end /server logs for different call types (direct call/call alert /group calls) and processed collected logs to measure performance latencies of different call types under load..
• Worked with SIP, QSP, MTL, SOAP, Voice over IP, PTT, and SNMP Protocols
• Trained new hires on QCHAT Load and performance server test activities.

-Canoga Perkins October 2007- December 2011
System Integration Engineer (QA Engineer)
• Leadership roles in creation and execution of QA and testing processes, bug documentation, and regression testing in team environment.
• Proficient in system quality engineering, defining standards and processes, develop test strategies and plans, test plan design reviews, project to plan tracking and quality metrics.
• Software quality assurance and testing experience in a wide variety of environments, Functionality, compatibility, reliability, usability, installation, security and related test methodologies.
• Test automation using SimpleAgentPro, Perl, IXIA, SmartBits and conduct code reviews.
• GUI Automation using Selenium IDE /Eclipse IDE /Junit.
• Implementation of automation framework and automation tools.
• Using Perl Script and BAAIS interface in testing an SNMP management tool.
• Generating test plans and writing and executing test cases and conduct test plan reviews and generating test reports for projects.
• Verifying the functionality and HW/SW integration of metro Ethernet devices.
• Testing Performance and Service measurements and network health monitoring supported by metro Ethernet devices.
• Testing of web application (Web based SNMP Manager-NMS), client-server, syslog client, radius client, network, and database projects on Windows and sun solaris10 (UNIX) operating systems.
• Testing MIBs/Traps using SNMP commands.
• Performing FOA Stress testing environments using IXIA (traffic generator)
• Extensive training in software testing theories and procedures.
• Reviewing Project documents: software /hardware specs, PCD, test plans and User Manuals.
• Demonstrated skills in training and supporting end users (customers) as well as developing technical staff to achieve performance objectives.
• Training new interns and get them started with QA processes and project planning and testing.
• Netcool/OMNIBUS IBM alarm monitoring systems.

➢ Intern
Computer Networking at CCS Amman, Jordan July 1 to November 1 2004
• Interconnecting Cisco network devices (routers, switches and hubs)
• Constructing LAN's
• Installation of fibers and cabling UTP Physical Media interfaces
• Computer networks troubleshooting.

➢ Trainee
CCS Maintenance Department Amman, Jordan September to December 2002
• Building up desktops and servers for big networks.
• Part of technical support team serving problems at various companies and government institutions.