Joined as a Customer Care Executive
VODAFONE STORE
مجموع سنوات الخبرة :7 years, 0 أشهر
VODAFONE STORE Joined as a Customer Care Executive in July 2007
JOB PROFILE
>Solve customer's queries and complaints
>Taking their requests regarding activation deactivation of various products.
> Selling new products, service and connections to the customer
VODAFONE STORE Got promoted as a Store Manager in Oct 2013
JOB PROFILE
>Handling Floor.
>Taking escalations.
>Making sure that daily target of Sales, CSAT, Hifliers, WCC and Retention are met
>Responsible for the store profitability
>Take care of all the stocks at the store like Dongles, Handsets and other inventories.
>Make sure that all the cash collection to be sent on daily basis.
Senior Secondary Education from CBSE. Graduate in commerce stream.