Insurance Consultant of the Non-motor Department
Gargash Insurance Services LLC
Total years of experience :3 years, 11 Months
Gargash Insurance Services LLC as Insurance Consultant of the Non-motor Department
(September 2012 -September 2013)
➲ Sell insurance policies to potential clients.
➲ Promptly attending to clients' requests.
➲ Obtain price quotes from various insurance companies to suit the client's requirements.
➲ To review the adequacy of insurance policies/certificates and their timely renewal.
➲ Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
➲ Arrange collection of premium payment from policyholders.
➲ Contact underwriters of insurance companies and submit forms to obtain binder coverage.
➲ Perform administrative tasks, such as maintaining records and handling policy.
➲ Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
➲ Prepare monthly marketing report for the management and weekly sales target report for team meetings.
Arab Orient Insurance \[Al Futtaim Group\] as Assistant to the AGM of Sales & Marketing
(November 2008 - March 2010)
➲ Arranging meetings and conferences, handling communication and travel arrangements, and processing related functions and documentations.
➲ Coordinating and prioritizing AGM's daily appointments and business obligations.
➲ Managing and coordinating schedules for conference calls, inter-office meetings and seminars to ensure no conflicts and priority issues.
➲ Conducting research on new construction projects.
➲ Explaining features, advantages and disadvantages of various policies.
➲ Summarizing reports, white papers, proposals and other documents submitted to the MD for approval or review as may be required.
➲ Preparing monthly and weekly reports and disseminated information by using the telephone, mail services, websites, and e-mail.
➲ Preparing reports on the activities of the Marketing team.
➲ Maintaining records and handling policy renewals and made sure that the renewed/issued policy was delivered on time.
➲ Working with insurance brokers and companies with respect to policies, claims, and premiums.
➲ Handling incoming requests from external customers by e-mail or fax and managing their inquiries or requests.
➲ Filing and faxing paperwork, answering phones and handling mail.
Skycom Express worldwide as Senior Customer Service Executive
(November 2006 - March 2008)
➲ Rendering useful administrative support to other members of the customer care team.
➲ To remain as a point of contact for customers with queries, complaints, feedbacks, requests.
➲ Ensuring customers receive great service from the company and all customer service employees are fully trained.
➲ Preparing shipping orders for the goods.
➲ Developing and mentoring new staff to satisfy customer service requirements.
➲ Maintaining professional strong working relationship with external and internal customers, colleagues, and customer service management.
➲ Handling outbound and inbound calls from external and internal customers
➲ Selling products and placing customer orders in the computer system.
Completed General Insurance Underwriting of Associateship of Insurance (AIII) with distinction, in November 2014. Appeared for the remaining subjects in May 2014.
Professional Course (2012) Completed Licentiate of Insurance (LIII) from Insurance Institute of India, Dubai
College (2003 - 2006) Completed Bachelor of Commerce from Vinakaya Missions University, Sharjah
School (2002-2003) Passed "O" levels from Cambridge English High School