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Lama Al Omari, Complaints and quality assurance senior officer

Lama Al Omari

Complaints and quality assurance senior officer

National Microfinance Bank

Location
Jordan
Education
Bachelor's degree, Computer Science
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Complaints and quality assurance senior officer at National Microfinance Bank
  • Jordan - Amman
  • My current job since February 2015

Education

Bachelor's degree, Computer Science
  • at The University Of Jordan
  • May 2014

Specialties & Skills

Compliance
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SOP
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Quality
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Problem Analysis
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Training and Development
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DATA COLLECTION
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CUSTOMER RELATIONSHIP MANAGEMENT
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FUND DEVELOPMENT
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CUSTOMER EXPERIENCE
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BUSINESS DEVELOPMENT
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EDITING
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ACCOUNTABILITY
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ENTREPRENEURSHIP
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FINANCIAL SERVICES
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INVESTIGATION
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Languages

English
Expert
Arabic
Expert

Training and Certifications

Professional Quality Manager (Certificate)
Date Attended:
November 2019
Training of Trainers (Certificate)
Date Attended:
October 2022