Lama Shatnawi, Head of Administrative Sections   &  Office Manager

Lama Shatnawi

Head of Administrative Sections & Office Manager

National Construction Co.

Location
Jordan - Amman
Education
Bachelor's degree, Public Administration
Experience
26 years, 1 Months

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Work Experience

Total years of experience :26 years, 1 Months

Head of Administrative Sections & Office Manager at National Construction Co.
  • Jordan - Amman
  • My current job since January 2010

Office Manager:-

As being an office manager I am related directly with the General Manager and Board of Directors for the Company, so I am responsible of making arrangements and coordination’s for their meetings, documenting them in our formal files, also following up their registration in the formal directions that which concerns with the firms matters and issues in the country.
Also, handling paper works inside and outside the company, beginning with typewriting and corresponding letters, filing, faxing, data entry, and preparing the company’s profile.
Dealing with the clients and the customers through telephone calls and directly face to face when they come to the company.
In addition to that, I am used to make the company’s reservations with Airways Company’s and making our guests reservations in different hotels at the country.
And Finally, I have executed a large quantity of purchasing bills that we sent to the (US-AID), so we can get the due amount of money of expenses that which we spent on the merchandise we used for building the three schools that we are implementing for them - as our contract and agreements with them.

Finally, I am related to all departments in the company in the main office, and the sites of our work.
So, i am responsible of implementing with them their demands of the top management and with our clients and following up our work procedures.

Job Description & Tasks
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1. Organizing work jobs and Duties in work, and coordinating skills;
- Inside the Company - Between Manger and Employees.
- Outside the Company - Between Employees and Clients.
2. Meetings Preparations - Preparing for;
- General Assembly meeting.
- Board of Directors meeting.
- Ordinary meeting for the manager.
- Writing reports, and Circulation’s & Memorandums for the Administration.
- Translating from Arabic to English and from English to Arabic/Whenever it needs.
- Documenting and Creating Records & Schedules.
3. Getting offers needed for the Company and studying them, and making comparisons between them to recommend the best offer to the Administrative manager to buy from.
4. Making Corresponding letters related with purchasing with the dealers and other companies.
Making Data Entry of Purchasing.
5. Dealing with & Issuing Corresponding letters (Incoming & Out Going Letters),
6. Filling, Faxing and E-mailing.
7. Receiving & Making Phone calls and Making dates.
8. Responsible Of HR Section
9. Responsible for employees records & files (old & new employees), and renewing their data regularly.
- following employees attendance to the company and leaving, and their vacations (annual, Medical)
- Direct relation with the financial department for the financial matters of the employees (Salaries, Insurance…).
- Searching for Training Courses needed from our employees according to their specific needs and regular evaluation (for each one of them).
- Responsible for telephone bills of the company direct relation with the financial department for the financial matters of the employees (Salaries, Insurance …).
- Searching for Training Courses needed from our employees according to their specific needs and regular evaluation (for each one of them).
- Responsible for telephone bills of the company.

Administrative Employee Related directly with the General Manager & The Top Level of Managment at Arab Real Estate Development Co. Ltd. (Arab Corp)
  • Jordan - Amman
  • April 1998 to June 2010

Administrative Employee

Working in ARAB REAL ESTATE DEVELOPMENT COMPANY SHARE HOLDING COMPANY (Arab Corp.) / (Administrative Employee)
Since 11/4/1998 till 21/01/2008

I began my work in the company as an office manager, and from the beginning they let my handle the shareholders affairs, the while the company was progressing the size of work was increasing and also they added new fields of works so it became an investment company also in addition to it's main purpose of developing real estates in the country, so the company made new departments, and since i was the oldest employee since their the let me handle the responsibility of Human Resources Section, as they believe in developing their own individuals is better than getting new individuals, and this was my great pleasure to have their good trust in me for handling this new sort of job for me.

1- Task Missions / Responsible Of HR Section:-

➢ Responsible for employees records & files (old & new employees), and renewing their data regularly.
➢ following employees attendance to the company and leaving, and their vacations (annual, Medical)
➢ Direct relation with the financial department for the financial matters of the employees (Salaries, Insurance )
➢ Searching for Training Courses needed from our employees according to their specific needs and regular evaluation (for each one of them)
➢ Responsible for telephone bills of the company.
===================================================

2- Task Mission / Responsible Of Shareholders Section:-

➢ Making Corresponding letters for the share holding department with all formal institute, and with the share holders them self's.
➢ Making Data Entry on Shareholding Program for all related matters, Operations, and changes & activities connected to the Company's Share Holders; Selling, buying, increasing or decreasing at the share value -or the book value .......
➢ Any new matters came on.
➢ Dealing with all preparations for the General Assembly Meetings.
==============================================

3- Task Mission / Office Manager:-

➢ Organizing work jobs and Duties in work, and Coordinating skills;
- Inside the Company - Between Manger and Employees.
- Outside the Company - Between Employees and Clients.
➢ Meetings Preparations - Preparing for;
- General Assembly meeting.
- Board of Directors meeting.
- Ordinary meeting for the manager.
- Writing reports, and Circulation's & Memorandums for the Administration.
- Translating from Arabic to English, and from English to Arabic/Whenever it needs.
- Documenting and Creating Records & Schedules.
➢ Getting offers needed for the Company and studying them, and making comparisons between them to recommend the best offer to the Administrative manager to buy from.
➢ Making Corresponding letters related with purchasing with the dealers and other companies.
➢ Making Data Entry for Purchasing.
➢ Dealing with & Issuing Corresponding letters (Incoming & Out Going Letters),
➢ Filling, Faxing.
➢ Receiving & Making Phone calls, and Making dates.

Education

Bachelor's degree, Public Administration
  • at Yarmouk University
  • January 1996

Studying Public Administration is a huge field of management and administration. We have learned in about all of it's related subjects, like:- 1- Studying polices of some famous Companies. 2- Studying about governmental administration and strategies. 3- Structural Organizations of firms and how make them. 4- Planning, Coordinating, Implementing, Supervision, Time value, Making Schedules, and Executing. 5- Evaluating. 6- scientific Search. 7- Analytic Analyzes. 8- Organizational Theory. 9 -Case Study. 10- Stock Market 11- Human Resources 12- Static Analyzes 13- Economical Theory. 14- Organizational and Individual Behaviors. 15- Financial Theory 16- Accountant and Balance Sheet 17- Leader Ship Skills 18- Data Base and Entry 19- The importance of Public Relations 20- Long and Short Run Plans. 21- Tasks and Missions. 22- Marketing and studying the Markets 23- Customer Care 24- Consumer Behaviors 25- in addition to other public subjects. All of thees subject gave us a good view to the Job Market, and gave us self confidence to start our own careers.

Specialties & Skills

Institutional Clients
Smart Clients
Assembly
Position Papers
General Office Duties
ADMINISTRATIVE MANAGER
ASSEMBLY
BUYING/PROCUREMENT
CLIENTS
DATA ENTRY
DOCUMENTING
GENERAL ASSEMBLY
OFFICE MANAGER
- Excellent Typing Skills (Arabic & English). - Very Good Command of English Language Speaking & Wri
Public Relations
Coordinating

Languages

Arabic
Expert
English
Expert

Training and Certifications

Leader Ship & Administrative Skills (Certificate)
Date Attended:
June 2002
Valid Until:
June 2002

Hobbies

  • Reading & Writing
     3rd Arab Forum – Arab Trainers Union, At Amman / Presence “Excellence in training is a social responsibility, leadership and creativity” 2017.  4th Arabian Forum for Training – Arab Trainers Union, percipient My Paper’s Subject “Promote women leaders to face contemporary challenges” 2018.  Volunteer trainer at INjAZ project for development and training , Since Year 2018 tell now