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Lamia'a Matar, MEAL Officer (Head of Department)

Lamia'a Matar

MEAL Officer (Head of Department)·SAMS Foundation

Jordan

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 11 years, 9 months

MEAL Officer (Head of Department)

January 2025 - Present

SAMS Foundation

Amman, Jordan

January 2025 - Present

• Establish and implement the MEAL system and ensure proper execution of M&E plans and
activities across SAMS programs and projects.
• Develop and deploy tools for collecting data from the field, ensuring data collection aligns with
donor indicators and program requirements.
• Conduct program monitoring activities, including tool design, field-level data collection
supervision, and data quality assurance.
• Support donor reporting by ensuring compliance with reporting requirements and developing
performance management plans.
• Design and implement needs assessments, surveys, and focus group discussions to inform
program strategies and decision-making.
• Supervise the implementation of accountability mechanisms, including beneficiaries feedback
and complaint systems.
• Document lessons learned, challenges, and good practices, producing reports to aid learning and
inform future programming.

Company industry:
Non-profit Organization

Senior Information Management Officer

September 2019 - Present

Relief International

Amman, Jordan

September 2019 - Present

• Responsible for Data management for Camps (Zatari & Azraq and Host community in different governorates (Amman, Irbid, Mafraq, Zarqaa)
• Design all survey on KOBO, Microsoft form and Custom forms.
• Responsible for LogAlto system
• Responsible for Power BI and all data visualization
• Managing data collection for the data entries in RI
• Responsible for the data collection and analysis related to PRM education program in Jordan
• Review the M&E needs and plans of the project, and extract relevant indicators to monitor the project outcomes and outputs
• Responsible for MEAL reporting
• Developing and providing monitoring and evaluation tools and methodologies

Company industry:
Non-profit Organization
Job role:
Information Technology

MEL Consultant

August 2024 - December 2024

TAG international

Amman, Jordan

August 2024 - December 2024

• Supported day-to-day monitoring, evaluation, and learning (MEL) activities.
• Participated in regular meetings with thematic leads to stay informed about ongoing program
activities and updated MEL tasks accordingly.
• Conducted field observations for training interventions to evaluate their effectiveness and impact.
• Translated and organized of qualitative and quantitative data collected from various program
activities.
• Conducted quantitative and qualitative data analysis using Excel to support program evaluation
and decision-making.
• Drafted short research briefs based on collected primary and secondary data, including insights
from beneficiaries and existing information sources.
• Designing, translating, and testing MEL tools, providing feedback for continuous improvement.
• Maintained a structured findings database and developed pivot tables for detailed analysis and
reporting.
• Managed SharePoint data uploads, ensuring that all raw data, MEL reports, and database
sheets were up-to-date and accessible.

Company industry:
IT Services

MEAL Consultant

November 2023 - March 2024

Relief international

Amman, Jordan

November 2023 - March 2024

• Conducted final evaluations to assess project outcomes and impact.
• Developed and implemented a comprehensive data collection and analysis plan for project
closeout.
• Documented best practices, lessons learned, and success stories.
• Prepared reports and presentations for stakeholders.
• Designed and maintained a secure and organized data storage system ensuring data
confidentiality and easy retrieval.
• Managed data entry and cleaning processes to ensure accuracy and completeness.
• Oversaw the projects database or information management system, ensuring it was up-to-date
and accessible to relevant staff.
• Conducted data quality assessments to identify and address inconsistencies or errors in the data.
• Developed and implemented a data archiving and backup strategy for long-term data
preservation.
• Provided guidance on data visualization and created dashboards for real-time project monitoring.
• Ensured compliance with data protection and privacy regulations and organizational data
management policies.

Company industry:
Non-profit Organization

Senior Information Management Officer / MEAL

October 2021 - October 2023

Relief international

Amman, Jordan

October 2021 - October 2023

• Managed data for Camps (Zatari & Azraq) and host communities in various governorates
(Amman, Irbid, Mafraq, Zarqaa).
• Designed surveys using KOBO, Microsoft Forms, and custom forms.
• Oversaw the LogAlto system.
• Created data visualizations using Power BI.
• Managed data collection processes for RI data entries.
• Conducted data collection and analysis for the PRM education program in Jordan.
• Reviewed M&E needs and plans, extracting relevant indicators to monitor project outcomes and
outputs.
• Prepared MEAL reports.
• Developed and provided monitoring and evaluation tools and methodologies.

Company industry:
Non-profit Organization

MEAL Officer

September 2019 - October 2021

Relief international

Amman, Jordan

September 2019 - October 2021

• Conducted data collection related to education, protection and livelihood projects in Jordan.
• Analyzed data to support project evaluation.
• Prepared MEAL reports.
• Developed and provided monitoring and evaluation tools and methodologies.
• Developed the yearly MEAL plan.

Company industry:
Non-profit Organization

M&E Specialist (Monitoring and Evaluation)

May 2015 - December 2018

International relief & development

Amman, Jordan

May 2015 - December 2018

• Facilitated and planned Focus Group Discussions (FGDs) and Key Informant Interviews (KIIs)
with participants.
• Conducted data analysis, collection, and MEAL reporting.
• Trained technical teams and the MEAL team on data collection methods.
• Developed and provided monitoring and evaluation tools and methodologies.
• Developed the yearly MEAL plan.
• Managed accountability and investigation processes.

Company industry:
Non-profit Organization

Monitoring & Evaluation Specialist

January 2014 - December 2018

International Relief and Development (IRD)

Amman, Jordan

January 2014 - December 2018

❖ Work with International Relief & Development (IRD) as a Monitoring & Evaluation Specialist from 1 _ Dec _2016 to 31 Dec 2018.

❖ Work with International Relief & Development (IRD) as a Monitoring & Evaluation Officer from 1 _ April _2016 to 30 _Nov _2016.

❖ Work with International Relief & Development (IRD) as a Monitoring & Evaluation Assistant from 1 _ May _2015 to 31 _ Mar _ 2016.

❖ Worked with Japan Emergency NGOs as a Data Entry from 2_ February _ 2015 to 30 _ April _2015.

❖ Worked with World Vision International Organization as a Field Monitor from 1_January _2014 to 30_November_2014.

Company industry:
Non-profit Organization
Job role:
Management

Data Entry

February 2015 - April 2015

Japan Emergency NGO.

Amman, Jordan

February 2015 - April 2015

• Conducted data analysis and collection.

Company industry:
Non-profit Organization

Filed Monitor

January 2014 - November 2014

World Vision

Amman, Jordan

January 2014 - November 2014

• Conducted field visits in the host community.
• Prepared case studies and reports based on field visits.
• Managed hygiene kit distribution.
• Prepared lists and data for various projects.

Company industry:
Non-profit Organization

Education

Al-Hashemite University

June 2013

June 2013

Bachelor's degree, Software Engineering

Jordan

Hashemite University

May 2013

May 2013

Bachelor's degree, Software Engineering

Jordan

Skills

Team Leadership
Expert
Team Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Communication Skills
Expert
Communication Skills
Expert
Data Analysis
Expert
Data Analysis
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
CONFERENCES
Expert
CONFERENCES
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
SOFTWARE ENGINEERING
Expert
SOFTWARE ENGINEERING
Expert
VISION
Expert
VISION
Expert
LANGUAGES
Expert
LANGUAGES
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
Excel Advance
Expert
Excel Advance
Expert
Data Management
Expert
Data Management
Expert
Power BI
Expert
Power BI
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA COLLECTION
Intermediate
DATA COLLECTION
Intermediate
DATA QUALITY
Intermediate
DATA QUALITY
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
TOOLING DESIGN
Intermediate
TOOLING DESIGN
Intermediate
Team Leadership
Expert
Team Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Communication Skills
Expert
Communication Skills
Expert
Data Analysis
Expert
Data Analysis
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Certified trainer on basic life skills with higher youth counsel and UNICEF.
English language Advanced course
Professional in MS office (Advanced EXCAL course).
MEAL Dpro