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lamiaa elhalafawy, customer service manger

lamiaa elhalafawy

customer service manger

vodafone UK

Location
Egypt - Alexandria
Education
Bachelor's degree, fair
Experience
6 years, 11 Months

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Work Experience

Total years of experience :6 years, 11 Months

customer service manger at vodafone UK
  • Egypt - Alexandria
  • November 2014 to November 2015
customer service manger at suther land global services philipines
  • Philippines
  • November 2013 to November 2014
Customer service representative at AT&T USA TELCO WEST DEP & Uvers
  • Egypt - Alexandria
  • October 2010 to November 2013
HR assistance at High tech textile
  • Egypt
  • March 2010 to October 2010
Assistant Manager at CUBE Advertising
  • Egypt - Alexandria
  • September 2009 to March 2010
Trainee at EAB Bank
  • Egypt
  • June 2004 to September 2004
Trainee at Citi
  • Egypt - Alexandria
  • June 2003 to September 2003

Education

Bachelor's degree, fair
  • at faculty of law english department
  • September 2010

Specialties & Skills

Customer Service Skills
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Customer Service Management
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COACHING
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CONTRACT MANAGEMENT
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COUNSELING
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CUSTOMER SERVICE
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DATABASE ADMINISTRATION
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DIRECTING
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HUMAN RESOURCES
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POLICY ANALYSIS
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RECRUITING
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SCHEDULING
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Languages

Arabic
Expert
English
Expert
French
Expert