Operations Executive
Magenta Investments
Total years of experience :8 years, 5 Months
OPERATIONS EXECUTIVE AND CLINICAL LEAD
SITE DEPLOYMENT - MANAGEMENT AND CUSTOMER CARE AND HAPPINESS
RAK PCR SCHOOL PROJECT
- Site deployment and supervision (5 schools).
- Customer care and happiness supervision (suggestions, complains, issues solving, follow-ups).
- Team leading and tasks assignment.
- Coordination with authorities.
RAK GROVE VILLAGE MALL - COVID-19 PCR SCREENING
- Site deployment and supervision.
- Customer care and happiness supervision (suggestions, complains, issues solving, follow-ups).
- Team leading and tasks assignment.
- Inventory management.
- Infection control and waste management.
- Samples management, collection, delivery, and follow-up.
- Reporting and statistics.
RAK SPORTS HALL - COVID-19 VACCINATION CAMPAIGN
- Site deployment and supervision.
- Coordination with local authorities.
- Customer care and happiness supervision (suggestions, complains, issues solving, follow-ups).
- Team leading and tasks assignment.
- Infection control and waste management.
- Medical and vaccines inventory management and cold chain supervision.
- Clinical and administrative work (protocols, reporting, statistics, etc.)
RHUMEL RIVER REHABILITATION ─ CONSTANTINE
EL HARRACH RIVER REHABILITATION ─ ALGIERS
MEDICAL AND WELL BEING SUPERVISION COORDINATION - HSE DEPT.
COVID-19 CAMPAIGN:
Up-to-date training, screening, prevention, quarantine, vaccination, and care.
MAIN TASKS:
- Health risk management and prevention.
- Audit and supervision of hygiene and catering.
- Medical files and history management.
- Medical supply and pharmacy management.
- Equipment and urgent response readiness.
- Training and drills (simulation) of first aid response in addition to individual and collective biohazardous risk assessment.
- Chronic disease screening and follow-ups.
- Team leading and tasks distribution.
SITE MANAGEMENT - CUSTOMER CARE AND FOLLOW-UPS SUPERVISION
- Patient care management from entry to exit.
- Customers happiness (suggestions, complains, issues solving)
- 24h services continuity management.
- Team leading and task assignments.
- Site’s urgent response readiness.
- Employees well being supervision (hygiene, catering, etc.).
- Office software (Excel, Word, PowerPoint, etc.). - Access database and SQL database development, deployment, and maintenance. - Azure, Firebase, and Amazon AWS deployment and maintenance. - Wordpress suite. - Hardware maintenance. - Visual Studio Expert. - Implementation of computer assisted management.