لمياء عبد المنعم

Addressed employee conflicts, following corporate procedures for timely resolution. Recruited, hired and trained new employees to optimise profitability. Performed exit interviews, gaining useful insights to improve employee retention rates. Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals. Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance. Reviewed and renewed company policies, ensuring strict legal compliance across all business activities. Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
Improved business HR policies by guiding and collaborating with managers. Improved recruitment process to secure reduction in hiring costs and employee turnover rate. Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce. Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management. Advised line managers on correct disciplinary procedures for compliant issue resolution. Assessed new staff eligibility through rigorous reference and right-to-work checks. Led annual salary reviews, talent reviews, succession planning and performance management.

Addressed employee conflicts, following corporate procedures for timely resolution. Recruited, hired and trained new employees to optimise profitability. Performed exit interviews, gaining useful insights to improve employee retention rates. Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals. Delivered consistent and reliable administration through strategic planning and coordination of HR functions. Oversaw competitive programmes related to compensation, professional development and training.
Championed fair and equal treatment of prospective and current employees, going above and beyond legal requirements. Spearheaded 10 recruitment campaigns using LinkedIn and referral strategies.

Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols. Prepared vendor invoices and processed incoming payments. Oversaw office inventory ordering, requisitions and stocking. Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs. Handled conflicts and complaints with strong problem-solving and mediation skills. Processed invoices and purchase orders with high attention to detail. Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.

Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures. Led annual salary reviews, talent reviews, succession planning and performance management. Assessed new staff eligibility through rigorous reference and right-to-work checks. Advised line managers on correct disciplinary procedures for compliant issue resolution. Reduced staff turnover through improved performance development programmes. Wrote and maintained employee handbook covering company policies and mission statement.
Organised company-wide team-building events to boost employee morale. Conducted workforce planning and benchmarking to meet company needs.

Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols. Prepared vendor invoices and processed incoming payments. Oversaw office inventory ordering, requisitions and stocking. Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional. Reviewed timesheets and administered employee entitlements with excellent HR knowledge. Oversaw office budget to responsibly allocate equipment and resources.
Managed projects within strict deadlines and budget constraints. Trained and mentored staff to drive performance and target achievement. Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes. Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Completed orientations to integrate new staff to company systems and culture.

Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional. Maintained high standards of accuracy and quality in data entry and recordkeeping. Managed high volumes of correspondence with excellent record-keeping and minimal response times.
Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
Supervised senior management with daily office operations, coordinating meetings and other tasks as requested. Worked to facilitate positive, productive working environments through reliable administrative support. Resolved team conflicts and assisted with identified problems to maintain sense of teamwork. Coordinated office workflow and implemented improvements to drive efficiency and productivity. Set office policies and procedures to keep team members coordinated.
Accurately executed secretarial tasks, maintaining smooth administrative operations. Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks. Monitored and proactively replenished office supply inventory for seamless operations. Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information. Created and submitted progress reports to upper management.

Oversaw office inventory ordering, requisitions and stocking. Handled conflicts and complaints with strong problem-solving and mediation skills. Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs. Processed invoices and purchase orders with high attention to detail. Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional. Liaised with security personnel to monitor on-site access and approve authorised visitors to enter premises. Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance. Built rapport with key stakeholders to improve communication and operational delivery. Managed company data and KPI report generation. Enforced clerical team compliance with industry best practices and internal policies. Partnered collaboratively with other departments to determine optimum schedules for special projects. Directed team in producing diverse work with word processing and desktop publishing applications. Organised filing systems and maintained records and documentation in alignment with company policies