Account Manager (Editorial Assistant)
Hindawi Publishing Corporation
Total years of experience :11 years, 11 Months
Handling correspondences with authors, editors and reviewers to ensure a smooth work flow.
1. Check the submitted manuscripts in terms of authors’ list, missing data and manuscripts’ title.
2. Assign the approved manuscript to the appropriate editor.
3. Follow up on the editorial workflow at all stages to ensure timely completion of the process.
4. Act as a liaison between authors, editors and reviewers during the whole review process.
5. Act as a liaison between authors of accepted manuscripts and the production unit in order to ensure receiving all materials required to proceed with the production cycle.
6. Work collaboratively with the special issues team in order to handle all the cases related to the launched special issue.
7. Work collaboratively with the Information Technology Department in order to resolve complaints of all users.
8. Shadowing with the editorial screening team during the initial screening process.
1. Draft correspondences and documents.
2. Organizing company events or conferences.
3. Ordering stationery and furniture.
4. Dealing with correspondence, complaints and queries.
5. Managing office budgets.
6. Faxing, typing and mailing letters.
7. Doing research and maintaining updated filing system (automated and manual) and calendars for tenders due dates and other.
8. Liaising with other companies and arranging meetings.
9. Open, read, route, and distribute incoming mail, other material and answer routine letters.
10. Answering the phone and give information to callers, take messages, or transfer calls to appropriate person.
11. Translate documents, including legal documents, from English to Arabic and vice versa.
12. Review work done by others to make sure that the company’s standards are applied.
13. Revising documents, including documents related to the bank, for example: sales contracts, pro forma invoices, swifts, shipping documents, etc.
14. Contacting shipping companies to inquire about and follow up with the shipments.
1. Answering calls, taking messages and handling correspondence.
2. Maintaining diaries and arranging appointments.
3. Typing, preparing and collating reports.
4. Filing documents.
5. Organizing and servicing meetings (producing agendas and taking minutes).
6. Prioritizing workloads.
7. Acting as a receptionist and/or meeting and greeting clients.
8. Open, read, route, and distribute incoming mail, other material and answer routine letters.
9. Answering the phone and give information to callers, take messages, or transfer calls to appropriate person.
10. Translate documents, including legal documents, from English to Arabic and vice versa.
1. Answering calls, taking messages and handling correspondence.
2. Maintaining diaries and arranging appointments.
3. Typing, preparing and collating reports.
4. Filing documents.
5. Organizing and servicing meetings (producing agendas and taking minutes).
6. Prioritizing workloads.
7. Acting as a receptionist and/or meeting and greeting clients.
8. Answering inquiries regarding the office services and advantages of dealing with it.
1. Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
2. Operating scanners, scales, cash registers, and other electronics.
3. Balancing the cash register and generating reports for credit and debit sales.
4. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
5. Processing refunds and exchanges, resolving complaints.
6. Bagging or wrapping purchases to ensure safe transport.
7. Following all store procedures regarding coupons, gift cards, or the purchase of specific items.
8. Maintaining a clean workspace.
Developed Language and Computer Skills. Enhanced Presentation & Project Development Skills. Acquired Basic Business Skills including: Marketing, Banking, Accounting, Business Correspondence, and Report Writing. Office management Skills. Communication skills. At Basic Business Skills Acquisition (BBSA), Sponsored by the Future Generation Foundation (FGF) throughout the period (Oct. 2010- Mar 2011).