Lana Barghout, HR Officer

Lana Barghout

HR Officer

Universal Group Co. (UGC)

Location
Jordan - Amman
Education
Diploma, Professional Human Resources Diploma - Cambridge International Certificate
Experience
21 years, 7 Months

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Work Experience

Total years of experience :21 years, 7 Months

HR Officer at Universal Group Co. (UGC)
  • Jordan - Amman
  • My current job since January 2010

• Monitor daily attendance, investigate and understand causes for staff absences, and presents written and oral reports when needed.
• Conduct reference checks on possible candidates.
• Work with department managers in writing and placing job vacancy ads.
• Set up all necessary personal files, maintain related records, to ensure all necessary forms and documents are completed.
• Enrolling new hired employees and terminating their services from Social Security, and acting as a Social Security Officer to one of the sister companies.
• Act as a liaison between employees and insurance companies to resolve problems and clarify benefits.
• Process employee payroll, in coordination with the Financial Manager.
• Assists in revising and creating job descriptions in coordination with department managers to ensure accurate job descriptions are in place.
• Conduct employee orientations.
• Organize staff training, sessions, workshops and activities.
• Implement appraisal program

Admin & HR Supervisor at UtilNet
  • Jordan - Amman
  • My current job since January 2012

Admin and HR (Personnel) Issues

HR Coordinator at Four Seasons Hotel
  • Jordan - Amman
  • February 2008 to December 2009

• Enrolling new hired employees and terminating their services from Social Security
• Entering and monitoring employees attendance and issuing monthly reports.
• Vacation tracking
• Handling employee services: Salary Certificates, name tags, access cards, assigning lockers
• Coordinates employee recognition activities such as service awards, theme lunch, employee-of-the month, etc.
• Issuing monthly work injury reports.
• Reporting work injuries to social security, and responsible for following up on then with social security to ensure that all cases are closed efficiently and timely
• Assisting in applications screening, welcome pack, arranging for interviews.
• Complete reference checks of prospective candidates.
• Coordinating interview schedules
• Handling employee inquires, employment contracts.
• Act as a Safety Captain, participating in safety captain meetings.
• Process exit checklist and exit interviews for terminated employees.
• Managing staff Medical and life Insurance (Enrollments, Deactivations etc.)
• The ability to update and maintain the hotel’s bulletin board and job postings
• The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
• The ability to respond properly in any hotel emergency or safety situation.
• Managing monthly, quarterly and annual reports from HR computer system.
• Maintain accurate and organized HR files.

HR Coordinator at Energy Management Services Int. (EMS)
  • Jordan - Amman
  • January 2006 to January 2008

• Prepare and process new hire and termination paperwork.
• Follows up on HR data on the MIS System
• Conducts yearly Employee Job Satisfaction to assure content of the employees with the jobs they perform and the conditions they work under in addition to analyzing the outcomes.
• Keep all employee notices and posters updated.
• Conducting new hire orientation.
• Assist in the coordination of company trainings, gathers the training needs of the employee’s for further analyses by the HR Manager.
• Follow up with training institutions to enroll the employees in relevant training courses.
• Perform administrative support duties for department.
• Head of the Employee Committee, Issuing monthly employee news letters.
• Handle part of HR System, calculates employee leaves according to what leaves were taken during the year.
• Organize staff welfare activities
• Schedule interviews for candidates
• Handling Job posting using Bayt.com's recruitment services, placing ads. screening, reviewing applicants, then short listing them.
• Maintain and update all personnel records and employee files.
• Maintains file room, update and manage forms and orders supplies for the department
• Acts as a coordinator with medical Insurance companies.

Office Manager at Energy Management Services Int. (EMS)
  • Jordan - Amman
  • June 2003 to December 2005

• Draft correspondence outgoing from General Manager Office (both English & Arabic) types reports, memorandums, and other types of correspondence and distributes them as advised.
• Provides general office & administrative support to the General Manager and team leaders while dealing with deadlines & multiple tasks.
• Typing and preparation of various reports in both Arabic and English.
• Management, scheduling meetings; travel arrangements. airlines and hotel reservation
• Establish and maintain effective filing systems for handling a variety of documents, contracts and reports.
• Management of all company's outgoing visits for the engineers and the GM with full coordination of the company drivers and customer's appointments.
• Work and maintain all company's confidential and sensitive information.
• Ensures that all incoming calls are attended to and messages taken and delivered to concerned employees.
• Sets up and maintains files and keeps correspondence and reports available for reference

Administrative Assistant at Sukkarieh Group
  • Jordan - Amman
  • October 2002 to June 2003

• Handled all phone calls, meeting schedules and handles office supply and equipments.
• Maintaining the filing system.
• Issues quotations purchase orders, Pro forma Invoices for customers.
• Follow up with suppliers on delivery and follow up on clearance procedures.
• Follow up on all payments and Bank transfers.

Education

Diploma, Professional Human Resources Diploma - Cambridge International Certificate
  • at European Arab Institute (EAI)
  • July 2011
Bachelor's degree, Business Administration
  • at Al Al Bayt University
  • September 2001

Specialties & Skills

Job Descriptions
Insurance
Administration
Attendance
Issuing
Computer

Languages

English
Expert