Workforce Development Component Lead
Jordan River Foundation
Total years of experience :14 years, 3 Months
- Produced strategic direction of the Workforce Development Component and tools including pre and post evaluations, baseline and end line, intake forms and others.
- Coordinated with other units (finance, M&E, Procurement) to ensure smooth implementation and quality of service delivery to beneficiaries of projects
- Drafted and consolidated components’ Standard of Operations (SoPs) and administered training of staff
- Managed day-to-day employment activities of five projects funded by (UNDP, UNHCR, DRC, RDPP, ASEZA) and met technical requirements for each one of them,
- Managed the unit’s activities: including development of proposals, recruitment of team members, day-to-day implementation of activities and reporting to higher management and donors.
- Led the dialogue with policy advocates and international donors regarding Workforce development activities under JRF’s umbrella.
- Managed a team of enumerators and oversaw the implementation of Labor Market Assessments (demand and supply sides) in five governorates.
- Administered statistical and narrative reports and sharing of outcomes and lessons learned with relevant parties
- Improved internal accumulation of knowledge on the unit’s activities on MIS (Management Information System) and facilitated dissemination of knowledge whenever required.
- Represented JRF in national/international agencies events and dialogue on labor issues in Jordan
• Co-lead project planning, design and implementation for three components: School to Work Transition (Career counseling and guidance US$0.73 million), Electronic Labor market Exchange (aka ForUs.jo) ( US$0.68 million), and Job Readiness and Placement Program (US$2.87 million) in five governorates in Jordan (Irbid, Ma’an, Tafilah, Mafraq and Zarqa’)
• Managed the development of Project Operations Manual (POM)
• Produced projects’ technical Terms of Reference for all activities
• Administered technical reports and
• Chaired the technical committees for evaluation of service providers
• Managed communication with stakeholders of Governmental organizations (the World Bank, MOPIC, MOL, ETVET FUND) and private sector firms
• Co-lead team interviews recruitment and coordinated with the team various units including Monitoring and Evaluation and financial teams and ensured accurate delivery of service
• Managed communication with several project partners and stakeholders (including service providers, chambers, labor offices and others)
• Led the Development of IYF Career Guidance module (My Career My Future), including knowledge management, material revision, copyedits and final packaging.
• Led planning and implementation of work activities in consistency with scope, deliverables and timeframe in accordance with proposal and budget
• Implemented Career guidance sessions to youth aged 15-24 through Community Based Organizations (CBOs) in five locations in Jordan (Jordan Valley, Zarqaa', Rusaifeh, Southern Shouneh, East Amman)
• Provided capacity building and training to CBOs staff and public sector stakeholders (MoL, VTC).
• Assisted counselors in studying local labor market through hands-on training
• Developed training and implementation plans for 20 career counselors in 10 different locations in Jordan (Public sector and trainings entities).
• Tracked project deliverables and impact using project’s M&E and data collection tools
• Developed reports on project progress on regular basis (monthly, quarterly, annually)
• Marketing of Maharat program through delivering presentations to prospect clients of the private sector
• Achieved and tracked the annual target of recruitment in Amman
• Developed press releases and success stories on different media channels (in both languages Arabic and English).
• Maintained beneficiaries and clients
• Preformed quality checks on interns during trial period at the workplace
• Managed Job Fairs in Amman and Zarqaa.
• Participated in validating work procedures to ISO standards (2011)
• Provides Remote customer service and post sales technical support
• Supports Cisco Products (Wireless LAN Controllers, IOS Access Points, monitoring system WCS, ACS and other Wireless products of Cisco).
• Mentorship and coaching for newly hired
• Point of contact between Amman and the EMEA (Europe, Middle East and Africa) Theater - Cisco offices in Brussels, Belgium.
• Design and customization of Cross Cultural Communication, soft skills training and orientation for Jordan Technical Assistance Center (TAC) Employees
Certificate of Global Studies, emphasis in Global Political Economy, Cross-Cultural Communication, Global Enterprise. GPA: 3.76