Artists and Labels Account Manager
Anghami
Total years of experience :14 years, 0 Months
Answering customers complaints and questions through their phone calls, to guide them and help resolve their issues. Escalating complicated issues to supervisors or related technical teams.
Working as a team - Constantly checking the display of the products and the cleanliness - Product delivery receipt - Pricing - Shelving - Selling - Customer Serving - Cashier.
And I had attended 2 sessions of training held by Apple company for all Apple product re-sellers in Lebanon.
Welcoming clients and visitors - Customer service - Booking rooms - Reserving by phone or email - Daily entries on O-tel System - Cashier - Answering phone calls - Checking room service availability
I was working as an assistant in the medical claims department
Family business owned by my father.
My duties:
- Open the market in the morning
- Cashier: Responsible for taking money in the form of cash, check, or credit card from clients in exchange for purchases. Provide change, balance drawer, and process card transactions.
- Receive ordered merchandises from suppliers after full check.
- Take phone calls from clients for home delivery.
I was a sales executive that had to deal with sales, customer service, cash, display, and stock organization.
We had a sales target to reach each month.
I was a full time cashier for a large shopping center for Baabda branch.
Completion of Lebanese Baccalaureate II in GS
Completion of Lebanese Baccalaureate I In addition: Merite Blé Vert – Audi Bank: (3 scholarships) Academic year 2002-2003 Academic year 2004-2005 Academic year 2005-2006
