Head teller supervisor
Swiss Exchange
Total years of experience :6 years, 0 Months
• Manage and oversee the daily operations of the teller line.
• Train and develop new tellers.
• Resolve customer issues and complaints.
• Balance cash drawers and reconcile accounts.
• Offering a comprehensive network of money transfer options for seamless transactions.
• Prepare and submit reports and comply with all regulatory requirements.
• Handle transactions involving the buying and selling of foreign currency.
• Efficiently manage all outgoing and incoming transfers
• Handle customer transactions accurately and efficiently.
• Verify customer identification and ensure that all transactions comply with central bank policies and procedures.
• Provide excellent customer service.
• Exchanging foreign currency, including buying and selling foreign currency and verifying the authenticity of
foreign currency notes
• Checking customer IDs and verifying signatures.
• Following anti-money laundering (AML) procedures.
• Complying with Know Your Customer (KYC) regulations.
• Partnering with a wide range of money transfer services for convenient transactions
• Efficiently manage customer transactions, including deposits, withdrawals, cash advances.
• Handle all aspects of foreign currency exchange, including buying, selling, and verifying authenticity.
• Handle foreign currency transactions with expertise, verifying authenticity and maintaining accurate exchange
rates.
• Verify customer identities, signatures, and KYC compliance to protect against fraud and maintain financial
integrity.
• Follow AML procedures to prevent money laundering.
• Adhere to central bank regulations and procedures to ensure compliance and safeguard customer funds.
• Partnering with a wide range of money transfer services for convenient transactions.
I obtained a bachelor’s degree from Al-Balqa Applied University with a grade of very good, with a grade of 3.37 out of 4
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