Lara Mendoza, Entry Clearance Assistant

Lara Mendoza

Entry Clearance Assistant

British Embassy Riyadh

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Communication Arts
Expérience
6 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 2 Mois

Entry Clearance Assistant à British Embassy Riyadh
  • Arabie Saoudite - Riyad
  • avril 2018 à mars 2020

April 2015 - May 2016 (Summer relief staff)
May 2017 - July 2017 (Summer relief staff)
• Assist in the visa application process
• Analyzing data, documentation, and verification checks
• Managing database for visa processing
• Sticking and embossing of visas and dispatching of passports
• Liaising and collaborating with commercial partners and colleagues
• Address and answer correspondence accordingly.
• Operate standard office equipment and computers
• Moving and lifting of boxes for filing, organizing, and record-keeping
• Study E-learnings for staff

Corporate Services Administrator à British Embassy Riyadh
  • Arabie Saoudite - Riyad
  • février 2018 à mars 2018

• Manage invoice
• Liaising with local staffs
• Maintaining up to date employee files and keeping the information in strict confidentiality
• Record-keeping, filing, organizing, and other admin tasks
• Answer correspondence accordingly.

HR Assistant à Makati Development Corporation
  • Philippines
  • août 2011 à novembre 2012

• Works with the compensation and benefits team for the HR Department
• Assists in payroll process using HRIS system
• Manage timekeeping and preparation of Certificate of Employment (COE)
• Clearance routing, last pay validation, and computation
• Filing, organizing, and operate standard office equipment and computers
• Welcoming guests and clients while maintaining an organized, neat, and professional entrance area
• Maintain security procedures for all visitors and employees
• Attend and answer calls, inquiries and take messages
• Assists scheduled meetings and applicants
• Receive and sort mails and deliveries
• Arrange billing statements of company employees before accounting processing
• Performing a variety of administrative tasks

Customer Service Specialist à Globe Telecom
  • Philippines
  • juin 2003 à janvier 2006

• Answer and assist incoming calls from Platinum and Corporate account holders handy-phone subscribers.
• Provide details for promos, billings, handset configuration/navigation
• Doing callbacks on pending concerns and follow-ups on previous inquiries
• Data entry and updating of subscribers account

Éducation

Baccalauréat, Communication Arts
  • à University of the East Manil
  • avril 2001

Bachelor of Arts Major in Communication Arts

Specialties & Skills

Customer Service Skills
Administration
Telephone Skills
Social Skills
Receptionist
purchasing
office management
office work
outlook
microsoft powerpoint
office administration
PLATINUM
DATA ENTRY
NETSCAPE NAVIGATOR
TELEPHONE SKILLS
ACCOUNTANCY
BENEFITS ADMINISTRATION
BILLING
BILLING SYSTEMS
ADMINISTRATION
CUSTOMER RELATIONS

Langues

Anglais
Expert

Formation et Diplômes

Procurement (Formation)
Institut de formation:
British Embassy Riyadh
Date de la formation:
November 2019
Performance Management (Formation)
Institut de formation:
British Embassy Riyadh
Date de la formation:
July 2019
CS Pipeline Program Customer Problem Resolution (Formation)
Institut de formation:
Globe Telecom
Date de la formation:
March 2005
Durée:
16 heures
CS Pipeline Program Customer Problem Resolution (Formation)
Institut de formation:
Globe Telecom
Date de la formation:
March 2005
Durée:
16 heures
Effective Negotiation Skills (Formation)
Institut de formation:
Globe Telecom
Date de la formation:
March 2005
Durée:
16 heures
Pipe Customer Service Learning through Experience Action Program Interpersonal Effectiveness (Formation)
Institut de formation:
Globe Telecom
Date de la formation:
December 2004

Loisirs

  • baking, photography, travelling, swimming, yoga, singing, dancing, watching movies, driving