Direct Sales Executive
OSN
Total years of experience :18 years, 6 Months
*Primary Function
To APPROACH, INFORM, SELL and CLOSE THE DEAL to customers about the packages.
- Explain the subscription journey in FULL; making sure they understand the contract, payment method, installation timelines, whom to contact for technical problems and where they can get help if needed and ensures that customers are satisfied in all cases.
- Follow up on new leads and referral resulting from field activity; Identify sales prospects and contact these and other accounts as assigned. Maintain friendly and professional customer interactions to keep doors open and close sales.
- Prepare a variety of status reports, including activities such as number of daily approach, presentation, closing, follow ups and adherence to goals.
- And make sure to ACHIEVE the TARGET monthly.
I was also assigned in the different locations to represent, promote and sell OSN packages.
Specializing in assisting customers, explaining different channels to add into their packages:
Lulu and Carrefour Branches (Dubai)
Team Leader
From October 2016 to April 2019
*Additional Function (Aside from Primary Function)
- Assisting the Area Manager for badge processing; preparation of weekly sales report; Review and amend rotas to ensure all staffing levels in each location.
- Supporting Lulu and Carrefour team with sales activities if needed.
- Following up on everyone's progress. Motivate, support and mentor every member when required especially those that are struggling and having issues with the tasks at hand; and ensure good team working.
Du
Direct Sales Executive
Dubai Mall branch
From October 2014 to August 2016
Etisalat
Direct Sales Executive
Al Wasl branch and Etisalat Deira branch
From January 2010 to October 2014
Door To Door
From July 2008 to December 2009
- Resolve problems for clients using my communication skills in tandem with an extensive technical knowledge by voice, chat and email.
- Assist clients for possible upgrades on their existing computer systems.
- Provision of help desk support on Microsoft applications.
- Function as a team player (and alternatively work independently) to achieve objectives set.
- Coordinate with school Department Head, Professors, In charge, Officers regarding school activities such as schedules of the reviewers, i.e. final exam, intramurals, thesis, etc.
- Managing events; Booking venues and Organizing seminars for 32 schools nationwide.
- Makes trip arrangements (hotel reservations, flight reservations, transport service etc.)
- Assisting with the production of marketing materials like flyers, books, discount cards etc.
- Issue receipts, refunds, or dues to students.
- Verifying the accuracy of invoices and other accounting documents or records.
- Update and maintain accounting journals, ledgers and other records detailing financial
business transactions like receipts, payables, expense vouchers, discounts etc.
- Compile data and prepare a variety of reports.
- Recommends actions to resolve discrepancies; Investigates questionable data.
Graduated Bachelor of Science in Computer Science