Asst General Manager
Kuwait India International Exchange Company
مجموع سنوات الخبرة :40 years, 0 أشهر
Work Outline:
Management of all the currencies handled by the Company, Correspondent Relationship, Forex deals, Handling of TT business, Reconciliation of Accounts with correspondents, Handling and guiding high value clientele on rate movements and NRI matters.
Achievements:
Reconciled long outstanding entries with three of the INR Correspondents during this period. Locked funds of USD 1.2 million for more than 3 years were brought into use.
Maintained 93% client retention rate. Acquired 38 new connections in TT business.
Could maintain the Treasury income at the same level despite the fall in forex turnover
Introduced new tools for monitoring and controlling Anti Money Laundering and Combating the Financing of Terrorism
Conducted training programmes for the frontline staff on Telephone etiquette, AML Compliance
Work Outline:
Conducting audit on core risk parameters viz., Credit, Operational and External Compliance Risks and Preparation of Risk-matrix
Evaluating risks and internal controls against changing trends and market/economic conditions
Reviewing and commenting on compliance with rules and regulations, codes or practice, internal guidelines and principles
Preparation of Management Letter, generation of Heat Maps on the basis of Risk Matrix and submission of special reports
Achievements:
Detected income leakage to the tune of INR 37 million through extensive analytical calculations. The excel sheets developed by me helped the department to identify more than INR 100 million.
Two frauds to the tune of INR 268 mio were brought to light.
Audited 106 branches of different groups and all types of Centralised Processing Centres opened under business process re-engineering
Co-ordinated audit of 4 clusters of different sizes ranging from 18 to 110 branches by a group of 9 to 30 auditors.
Identified by Corporate Centre for review and amendment the of audit formats for different categories of branches.
Co-ordinated and involved in the migration of audit reporting to online audit reporting system.
Work Outline:
Managing Sales channels and Marketing of various liability and investment products
Preparation of business targets, review of performance at monthly intervals help to achieve the incremental targets for the zones through lead generation tools
One point contact between Corporate Centre and branches for various permissions, consolidation and submission of periodical forex /other returns to Reserve Bank of India
Liaison with foreign offices and exchange companies for development of NRI business
Conducting training, seminars and workshops on Forex / NRE related matters
Achievements:
Not only checked the declining trend in NRI deposits but also achieved a growth of Rs 300 million within a period of 3 months and Hyderabad Circle moved from 6th to 5th position in NRI business in the Country.
New Marketing initiatives undertaken for development of NRI business resulted in Hyderabad Circle standing in the first place in inward remittances from USA during my tenure.
Average complaint redress time was brought down to 1.5 days from 3.7 days.
Work Outline:
Business Development, Marketing, Acquisition of new customers, Cross selling of TPP
Loan management including Sanction and Renewal of credit proposals of SME, Corporates and Retail credit.
Responsible in meeting Compliance & Regulatory requirements
Delinquent and NPA Loan Management.
Migration of customers to alternate channels viz., ATM and Internet Banking.
Achievements:
Led the branch to become No. 1 in Personal Banking Business and No. 2 in SME business at the Centre.
Deposits increased from Rs 120 mm to Rs 240 mm, advances from INR 210 mm to INR 510 mm, net profit from INR 12.80 mm to INR 28.90 mm and NPAs reduced by INR 16.3 mm.
Identified the potential for Citrus farming in the area and by intense marketing, achieved 400% growth in agriculture lending during the period. .
Added 5600 new accounts to the branch books.
Deputation to Kuwait in September 2005 for the process of Redemption of IMDs. Mobilised NRI deposits of USD 28 million in one month against the target of USD 20 million.
Awarded as Best Branch Manager in the State for two years in succession
Received an internal audit score of 76% and 78% in two consecutive audits.
Settled one NPA account of Rs 120 mm outstanding for more than 10 years in the branch books under compromise
Work Outline:
Maintenance and Marketing of FCNR, RFC deposits.
Maintaining liaison with foreign Offices / exchange companies.
Forex desk, Nostro Reconciliation and handling of SWIFT
Achievements:
FCNB & RFC deposits improved by Rs 800 mm during the tenure.
Handled redemption process of Resurgent India Bonds and successfully attracted deposits of INR 400 mm for the Circle.
Attracted more than 1, 000 new customers
Reconciled more than 6, 000 Nostro entries (90% of the outstanding entries)
Work Outline:
Developing advances portfolio.
Reducing Non Performing Assets.
Achievements:
Advances increased by 110% during the tenure
Processed 1, 300 new loan applications during the period against the total existing loans of 1, 120 at the time of taking over
Successful in bringing down Non Performing Assets from 54% to 8%
Settled a record number of 253 NPA and written-off loans under One Time Settlement Scheme of RBI
Customer relationship management, Maintenance of Accounts, Reconciliation, Balancing, Preparation of reports etc
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