لطيفة دولغيرو, Executive Secretary/PA

لطيفة دولغيرو

Executive Secretary/PA

Mohamed Hareb Al Otaiba

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Tourism Management
الخبرات
9 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 6 أشهر

Executive Secretary/PA في Mohamed Hareb Al Otaiba
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2005 إلى ديسمبر 2010

 Putting together business and personal, travel and accommodation plans for the Chairman and his family
 Applying for visas, passports renewal, etc.
 Handling all the personal working staff of the Chairman, from HR issues to salary payments, hiring/firing,
 Purchasing and administration of real estate properties belonging to the Chairman and his family
 Getting quotations and negotiating on vehicle purchases for the Chairman’s personal use
 All Chairman’s personal financial matters
 Liaising with government and private entities in order to solve any issues related to the office
 Monitoring calls and arranging for business meetings
 Making sure that the General Managers of the companies belonging to the group are always informed of the Chairman’s plans and instructions
 Keeping a filling system for the office and for the personal matters of the Chairman as well
 Handling charity cases which were forwarded by the Chairman
 Organizing lunches and dinners for VIP clients
 During Ramadan liaising in organizing of Iftar for certain company employees
 Liaison with all the departments of the company
 Generating monthly reports
 Acting as decision maker in the absence of the Chairman, for certain matters only

Executive Secretary في Emirates Airlines
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2003 إلى أغسطس 2005

• Assisting in all the paper work pertaining to the office (filling, letter writing, minutes taking, keeping the agenda of VP, etc…)
• Trying to solve customer complaints made to the ticketing counter as well as in the sales executive department.
• Attending in making reservations in M A R S system as per the manager instructions.
• Making sure that certain requests (seat selection, special meals, etc) are as well updated in the system.
• Keeping a connection between the VP and the Sales Department supervisors and managers in charge.
• Assisting in attending VIP customers in order to reduce their waiting time of ticket issuance.
• Taking decisions in the absence of the VP and keeping him posted on this.

PA/Executive Secretary to the Chairman في National Ports Administration Constantza, Romania
  • رومانيا
  • أغسطس 2000 إلى ديسمبر 2002

• Assisting in all the paper work pertaining to the office (filling, letter writing, minutes taking, keeping the agenda of the Chairman, etc…)
• Writing letters in English and Romanian as well, trying to be as much possible multi tasking in order to cope with the work flow and the office related tension
• Travel along with the Chairman and the Board of Directors in certain matters and attending meetings overseas as well as making sure that the trips were proper organized.

الخلفية التعليمية

بكالوريوس, Tourism Management
  • في Ovidius University
  • يونيو 1999

Completed 2 years

دبلوم, PA/Secretary
  • في Secretarial and Administrative Skills
  • يونيو 1997
الثانوية العامة أو ما يعادلها,
  • في Klein Oak High School
  • أبريل 1996

Active in marketing related contests, honors classes in Anatomy and Mathematics

Specialties & Skills

Marketing
Quotations
Minutes
Business Meetings
MS WOrd
MS Power Point

اللغات

الرومانية
متمرّس
الانجليزية
متمرّس
العربية
مبتدئ