IT Support LEAD
Alumco Group
مجموع سنوات الخبرة :10 years, 7 أشهر
•Currently working as IT Support LEAD with Alumco Group; skilled at installing, diagnosing, repairing and upgrading client equipment with 11 years of experience onsite.
•4 Years’ Experience in VMware installation, configuration, migration and implementation.
•Extensive experience in handling installation, configuration, maintenance, migrations, troubleshooting and monitoring of networks (hardware and software) with a focus on systems administration in multi-platform environments, ensuring maximum uptime
•Monitored tactical metrics and system performance tools to mitigate end-to-end performance issues to verify overall system health
•Worked on first-level incident / problem determination and provided resolution for service incidents and queries on a 24x7 basis within the agreed service levels
•Extensively visited overseas branches to ensure that the work was done properly or to introduce new systems to the other IT staff & train as required
•Extensively worked on Devices & Applications i.e. BlackBerry, Apple, Android, Disaster Recovery (Servers & Workstation)
Soft Skills
EMEA Solutions for everything IT and in particular they have been providing the following quality services to quality clients in Qatar for over seven years. Their Key Services are Outsourcing IT Support, Managed Services, Integrated Systems Implementation, Infrastructure - Cabling Fit Out, Security & CCTV Systems & ICT & Security Planning & Design.
Web: http://emea-solutions.com/
courses: MCP
courses: MCP
courses: MCP