Administrator / Secretary / Customer Service Executive
Al Serkal Group
Total years of experience :6 years, 8 Months
Admin. plus Secretarial job including customer service, sales co-ordination, Preparing reports, Updating service reports, contracts etc.
Review and answer correspondence. Filing of documents. • Responsible for preparation of quotations, purchase orders and coordinating with the accounts department for invoice generation.
Keep records of customer interaction and transactions, document details of inquiries, complains, issues, comments and actions taken. Uphold proactive communication with customers through phone, e-mail or regular mail. Contribute to the establishment and development of the organization’s good will / reputation.