Assistant Branch Manager
Banque Bemo Saudi Fransi
Total des années d'expérience :19 years, 8 Mois
Checking Opened Accounts Files and pass them to the Branch Manager and then filing them
•In charge of CSR Dept. Staff ( Annual leaves, assigning responsibilities and duties)
•Validation of Debit + Credit Cards and cancellations, Cheque books and Signatures
•Incharge of any Initial Public Offering applications and procedures for Companies and Private Banks
•Answering Customers regarding Semi Retail Loans and Personal Loans information
•Incharge of E-banking service and inquiries.
•Determine customer needs and provide solutions with regards to their banking requirements
•Incharge of Cheque books requests, stopping and delivery.
•Open all types of accounts to new customers
•Prepare Statements and Certificates for the Embassies
•Responsible of Daily Reports of the branch and signing them .
•Checking black listed customers
•Educate customers on product options and technology issues
•Manage customer and bank privacy
•Manage and pass on customer feedback
•Effectively use a variety of computer programs to access customer details and databases, and research options
•Follow up with CSR's Monthly Target and Achievements
•Continual awareness of compliance requirements and risk management
•Worked in a team to achieve targets and positive outcomes for customers and the bank
•Audits of customer service representative paperwork to detect mistakes in work that could put the bank at risk
Checking Opened Accounts Files and pass them to the Branch Manager and then filing them
•In charge of CSR Dept. Staff ( Annual leaves, assigning responsibilities and duties)
•Validation of Debit + Credit Cards and cancellations, Cheque books and Signatures
•Incharge of any Initial Public Offering applications and procedures for Companies and Private Banks
•Answering Customers regarding Semi Retail Loans and Personal Loans information
•Incharge of E-banking service and inquiries.
•Determine customer needs and provide solutions with regards to their banking requirements
•Incharge of Cheque books requests, stopping and delivery.
•Open all types of accounts to new customers
•Prepare Statements and Certificates for the Embassies
•Responsible of Daily Reports of the branch and signing them .
•Checking black listed customers
•Educate customers on product options and technology issues
•Manage customer and bank privacy
•Manage and pass on customer feedback
•Effectively use a variety of computer programs to access customer details and databases, and research options
•Data entry
•Continual awareness of compliance requirements and risk management
•Worked in a team to achieve targets and positive outcomes for customers and the bank
•Audits of customer service representative paperwork to detect mistakes in work that could put the bank at risk
•Perform any other duties as assigned
2005- 2008 Banque Bemo Saudi Fransi Homs Main Br.-Syria
Customer Services Representitive & Retail
•Open all types of accounts to new customers
•Prepare Statements and Certificates for the Embassies
•Incharge of any Initial Public Offering applications and procedures for Companies and Private Banks
•Answering Customers regarding Semi Retail Loans and Personal Loans information and prepare all documents related and follow up with Approval Unit.
•In charge of E-banking service and inquiries.
•Effectively use a variety of computer programs to access customer details and databases, and research options
•Worked in a team to achieve targets and positive outcomes for customers and the bank
•Perform any other duties as assigned.
Checking Opened Accounts Files and pass them to the Branch Manager and then filing them
•In charge of CSR Dept. Staff ( Annual leaves, assigning responsibilities and duties)
•Validation of Debit + Credit Cards and cancellations, Cheque books and Signatures
•Incharge of any Initial Public Offering applications and procedures for Companies and Private Banks
•Answering Customers regarding Semi Retail Loans and Personal Loans information
•Incharge of E-banking service and inquiries.
•Determine customer needs and provide solutions with regards to their banking requirements
•Incharge of Cheque books requests, stopping and delivery.
•Open all types of accounts to new customers
•Prepare Statements and Certificates for the Embassies
•Responsible of Daily Reports of the branch and signing them .
•Checking black listed customers
•Educate customers on product options and technology issues
•Manage customer and bank privacy
•Manage and pass on customer feedback
•Effectively use a variety of computer programs to access customer details and databases, and research options
•Data entry
•Continual awareness of compliance requirements and risk management
•Worked in a team to achieve targets and positive outcomes for customers and the bank
•Audits of customer service representative paperwork to detect mistakes in work that could put the bank at risk
•Perform any other duties as assigned
Assistant for Public Relations Department
•Responsible of Incoming and Outgoing Mails
•Translating letters from English to Arabic and vise versa
•Arranging appointments for the General manager
•Typing Arabic, English letters and faxes according with filling docs.
•Arranging Air Tickets and hotel bookings.
Assistant for Public Relations Department
•Responsible of Incoming and Outgoing Mails
•Translating letters from English to Arabic and vise versa
•Arranging appointments for the General manager
•Typing Arabic, English letters and faxes according with filling docs.
Arranging Appointments for the General Manager & Commercial manager.
•English and Arabic Correspondence.
•Handling Petty cash accounts
•Filling documents
•Typing Arabic and English letters and faxes with a speed of 50 words per minute .
•Translation of Arabic and English letters.