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Laura El hachem, Operational/Floor Manager

Laura El hachem

Operational/Floor Manager ·Byblos Municipality

Lebanon

Bachelor's degree, Banking and Finance

Work experience

Total years of experience: 7 years, 11 months

Operational/Floor Manager

November 2019 - December 2019

Byblos Municipality

Beirut, Lebanon

November 2019 - December 2019

- Representing Lebanon at Marche de Noel de Strasbourg- Worldwide Christmas Market- 2019/2020- with 18 kiosks reflecting Lebanon image culture and cuisine- Organizing,
- cooperating, dealing with French organization, Municipalities, Accommodations, salaries, etc.
Dealing, Cooperating and managing events with and among employees and suppliers from Lebanon and abroad.
- Maintaining a representative image to Lebanon
Building relation among Lebanese parties private and public sectors.
- Following up on daily events in Lebanon and Abroad, market study, schedule and monitoring results.
- Cash collection and monitoring cash flow.
- Daily reports and communication.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Community Services

owner manager

May 2018 - September 2019

Kane Island

Beirut, Lebanon

May 2018 - September 2019

- Founded the business from scratch and overlooked all its related aspects from concept creation.
- Managed the building works, sponsorship deals, operations, and recruitment, finance and daily sales.
- Led Kane Island for being one of the top 5 destinations in Batroun during summer 2018. (by Beirut.com)
- Worked closely with local agencies to create the brand: Logo, tone of voice, collaterals, on site branding and online presence.
- Launched Kane Island process, marketing communicating advertising using ATL and BTL techniques.
- Created all the operational procedures and managed the CRM as well client bookings and servicing.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Project Assistant

September 2016 - April 2018

Caritas Lebanon

Beirut, Lebanon

September 2016 - April 2018

Project Assistant at Caritas Lebanon

- Supervised and managed all office procedures and facilitated the effective and successful planning, and implemented of the program activities.
Conducted a training for school bus monitor staff.

Provide support for HR department:

- Prepared employees agreement and followed up with them for signature.
- Conducted meetings with Suppliers to provide services/products to be delivered for employees during special occasion such as International Women’s Day, Mothers’ Day.

September 2016- December 2017

Field Technical Support at Caritas Lebanon UNICEF Project (Reaching School) - Headquarter Beirut

- Cascaded the TOT UNICEF Training (Training of Trainers) to the staff.
- Conducted field visits to all Governorates to ensure the good quality of project activities being implemented by the team.
- Facilitated communication between field staff and administration.
- Ensured the activities related to beneficiaries are monitored effectively, risks are highlighted, and lessons learned are shared for any insights gained during the project execution that can be usefully applied on future projects.
- Ensured project delivery teams are well-structured, and motivated to enable achievement of agreed project goals.
- Developed and maintained proactive, positive and professional relationships with the team and regional stakeholders.
- Led 135 Employees monitored by 10 Supervisors reported to myself. (Bekaa area)
- Prepared technical reports with regards to project activities and followed up on other tasks assigned by the project coordinator.

Company industry:
Non-profit Organization
Job role:
Management

Administrative Manager

February 2014 - August 2016

Ahli Investment Group

Beirut, Lebanon

February 2014 - August 2016

- Managed and coordinated administrative work in AIG including purchasing and billing, maintenance and employees’ contracts and follow-up, control on employees’ attendance.
- Developed and implemented company’s internal rules and regulations.
- Maintained personnel records/documentation, leaves, training issues.
- Prepared memos, letters & e-mails (Client certificates, employment letters, etc…)
- Followed up with Insurance Company.
- Handled correspondences between BDL, SIC, Deloitte and AIG.
- Prepared end of month and end of year clients statements.

Company industry:
Banking
Job role:
Finance and Investment

Accountant

February 2013 - January 2014

Nexus Digital Printings – Beirut

Beirut, Lebanon

February 2013 - January 2014

- Prepared schedule in order to issue invoices.
- Prepared detailed invoice to be submitted to clients.
- Handled petty cash.

Company industry:
Paper & Paper Product Manufacture
Job role:
Manufacturing

Junior Accountant

January 2012 - January 2013

MAN Enterprise

Beirut, Lebanon

January 2012 - January 2013

- Head Quarter: Prepared payments for suppliers (checks), supplier reconciliation and payables.
- Site Accountant at Beirut Terraces, on Hochar Tower and Sama Beirut: Handling all kind of invoices for the project, labors payroll and handling petty cash.

Company industry:
Construction & Building
Job role:
Construction and Building

Junior Accountant

January 2012 - January 2013

MAN Enterprise

Beirut, Lebanon

January 2012 - January 2013

- Head Quarter: Prepared payments for suppliers (checks), supplier reconciliation and payables.
- Site Accountant at Beirut Terraces, on Hochar Tower and Sama Beirut: Handling all kind of invoices for the project, labors payroll and handling petty cash.

Company industry:
Construction & Building
Job role:
Construction and Building

Education

Lebanese American University

April 2018

April 2018

Bachelor's degree, Banking and Finance

Lebanon

Skills

Dolphin
Expert
Dolphin
Expert
PowerPoint
Expert
PowerPoint
Expert
Microsoft word
Expert
Microsoft word
Expert
Excel
Expert
Excel
Expert

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Training and Certifications

Training
Attended NLG Ed Tech
World Vision Jordan
Attended TOT (Training of Trainers)
UNICEF
Attended TOT (Training of Trainers)
UNICEF
Attended One Minute Manager
Ken Blanchard (Starmanship Lebanon)
Attended Early Marriage training
KAFA (enough) Violence & Exploitation
Attended GBV (Gender Based Violence) training
IRC
Attended EISR (Early Identification and Safe Referral) training
IRC
Attended Anti-Money Laundering session and FATCA law session
Deloitte & Touche Lebanon
Attended Security Awareness Training session
Potech Consulting

Hobbies

  • Reading
  • Sports