Laura Fellows

In a fast-paced, high-pressure executive environment, I provide senior-level executive and personal assistance to the Founder, a Ultra-High-Net-Worth Individual (UHNW), as well as broader administrative support to senior leadership. My role is pivotal in ensuring the seamless management of daily operations, strategic priorities, and executive business functions.

I deliver trusted, confidential support encompassing complex calendar and inbox management, high-level meeting coordination, executive correspondence, and comprehensive business and personal travel arrangements. This includes managing intricate multi-time-zone schedules and coordinating international flights, accommodation, ground transportation, and business engagements with absolute discretion and precision.

I am highly proficient in preparing and maintaining executive-level documentation, reports, presentations, and financial spreadsheets using Office 365, with a strong focus on accuracy, structure, and attention to detail. Acting as a central point of contact between the Founder, senior executives, internal teams, and external stakeholders, I manage communications with professionalism and authority. My responsibilities also include welcoming VIPs, coordinating high-level meetings, overseeing property administration, and ensuring smooth office operations and effective asset management in support of both business and personal interests.

A busy and fast-paced administration role working closely with the Labour Director and associated PA ensuring the office is run and maintained accordingly as well as offering support in coordinating meetings and subsequent arrangements.

Providing high quality administrative support in creating and managing various documents, spreadsheets, and presentations in Office 365, as well as data entry and data maintenance in the company’s in-house system, where accuracy and attention to detail is critical.

Serving as the main point of contact for any queries coming into the office, ensuring they are dealt with effectively and efficiently. This includes meeting and greeting visitors in the reception area and ensuring any site visitors receive an appropriate safety briefing and are booked in correctly.

Overseeing the management of the office spaces to ensure they are always maintained to an excellent standard by carrying out regular room checks. Responsible for undertaking supply, consumable and resources stock checks and replenishing when required as well as proactively reporting repairs, maintenance, and cleaning issues as and when required.

This role supports the entire company’s operations, working closely with senior management and project managers to ensure construction sites run smoothly and efficiently. Key tasks include ordering and tracking equipment, materials, and plant deliveries, ensuring timely supply to sites.

Responsibilities also include managing the company’s training matrix to keep staff certifications like CSCS cards and health and safety training up to date.

The role oversees the company’s fleet of vans, ensuring regular servicing and maintenance. It also involves maintaining the subcontractor database for compliance and completing general office administration.

Daily tasks require proficiency in Microsoft Office and the in-house system, QuickBooks.

Key responsibilities included managing site safety inspections, conducting inductions, and ensuring compliance with health and safety standards. Monitoring goods received, managing plant and material requisitions, and tracking site costs were crucial to keeping projects on budget.

Daily tasks involved electronic file management, COINS system usage, email support, ordering site supplies, liaising with external agencies, and acting as a link between Head Office and the site. This fast-paced role required working effectively under tight deadlines as part of a collaborative team.

Key responsibilities included managing general office administration, maintaining electronic file systems, ordering supplies, logging incoming tenders, and controlling construction drawings. The role also involved liaising with external agencies, overseeing company vehicle compliance, managing mobile phone contracts, and maintaining a subcontractor database.

Proficiency in Microsoft Office and an in-house document management system was essential to ensure smooth and efficient operations. This demanding but rewarding role provided valuable experience in a dynamic and challenging environment.