Laura Gamboa

Human Resource
• Developed and enforced company policy and procedures relating to all phases of human resources activity.
• Offered fair and equitable compensation by comparing current salaries with market pay.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Audited workplace, employee and management policies and procedures.
• Developed innovative new-employee orientation programs, including safety training
• Resolved employment-related disputes through proactive communication.
• Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
• Developed new process for employee evaluation which resulted in marked performance improvements.
• Oversaw exit interviews and the off-boarding process for resigned and terminated employees.
• Represented organization at personnel-related hearings and investigations.
• To provide line manager with induction templates and new starter checklist to ensure a smooth on boarding process for the new employee.

Recruitment
• Handled the on-boarding process for newly hired employees, which included distribution of all paperwork.
• Developed and facilitated all new-hire orientations.
• To provide administrative support to the recruitment process including:
 Placing of advertisements
 Liaising with recruitment agencies
 Managing candidate correspondence -invitations to interview
 Acting as point of contact for any candidate queries
 Preparation of shortlisting and selection documentation
 Produce and issue all offer letters and employee contracts
• To undertake all required pre-employment checks, updating and discussing with line manager as appropriate
• To ensure all new starter paperwork is completed and relevant information provided to Payroll and benefits providers for processing

Administration
• Developed and built internal and external relationships with project teams, department managers and consultant teams to improve the delivery of HR services.
• Developed company personnel policies, standard operating procedures and employee handbooks.
• Managed all aspects of leave administration, including employee notifications
• Controlled workmen's compensation claims by streamlining processes.

Payroll Supervisor
• To provide information to and to ensure staff are paid correctly and on time.

• Coordinated employee placements and administration.
• Oversaw promotions and position changes and handled paperwork.
• Wrote office job descriptions and directives.
• Provided backup payroll, if needed.
• Managed employee exit interviews and paperwork.
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
• Delivered friendly assistance with new hires throughout the interviewing and hiring process.
• Maintained and scheduled complex calendars.
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
• Resolved employment-related disputes through proactive communication.
• Compiled training handbook and related course materials.
• Assisted with support functions such as budgeting and technology coordination.
• Liaised between trainers and course participants.

• Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
• Resolves patient problems and needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
• Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Documents patient care services by charting in patient and department records.
• Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Contributes to team effort by accomplishing related results as needed.