Visitor Service Agent Team Leader
Louvre Abu Dhabi
Total des années d'expérience :6 years, 7 Mois
• Managing a team of 6
• Meeting and greeting visitors, paying special attention to those with determination
• Answering customers’ questions & offering assistance
• Selling admission and event tickets
• Overlooking art galleries in cooperation with security staff
• Carefully listening to customers’ needs and acting accordingly
• Reporting incidents, accidents, and situations
• Assisting visitors with medical care
• Dealing with and resolving customer complaints