Laurence Reyes, Housekeeping Supervisor

Laurence Reyes

Housekeeping Supervisor

SBG Operation and Maintenance

البلد
المملكة العربية السعودية - الرياض
التعليم
دبلوم, Instrumentation Technology
الخبرات
16 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 7 أشهر

Housekeeping Supervisor في SBG Operation and Maintenance
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ أكتوبر 2013

Maintaning the highest standard of cleanliness of the facilities by overlooking all the housekeeping cleaner performing their jobs and fuction in a daily basis. Conducting trainings about the role to improve and motivate each housekeeper. Direct reporting to Manager on a day to day accomplishment and project.

Housekeeping Supervisor في SBG Operation and Maintenace
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ أكتوبر 2013

Duties and Responsibilities:
 Responsible for supervising the work of the on-duty staff
 Assigning schedules of staff according to projected staffing requirements
 Maintaining a log of the daily tasks allocated and completed
 Issuing cleaning equipment and supplies to the staff for respective duties
 Ensuring that the areas of responsibilities are regularly clean, especially during events/ functions or departmental courses
 Vacuuming carpets and mopping and sweeping tile floors
 Supervising the disposal of trash and waste.
 Maintaining an inventory of housekeeping supplies
 Attending client calls, needs and requests especially during events and courses
 Completing reports to be submitted to the housekeeping manager
 Complying with all health and safety standards.

Ensure shift management is handled properly and that no shift is unmanned
• Responsible for maintaining inventory of hospital equipment and cleaning supplies
• Ensure that all safety procedures are being taken into account when mixing chemicals and detergents
• Make sure that all cleaning supplies are appropriately labeled
• Oversee housekeeping staff to ensure that they are properly and safely attired

Housekeeping Supervisor في SBG Operation and Maintenace
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ أكتوبر 2013

Duties and Responsibilities:
 Responsible for supervising the work of the on-duty staff
 Assigning schedules of staff according to projected staffing requirements
 Maintaining a log of the daily tasks allocated and completed
 Issuing cleaning equipment and supplies to the staff for respective duties
 Ensuring that the areas of responsibilities are regularly clean, especially during events/ functions or departmental courses
 Vacuuming carpets and mopping and sweeping tile floors
 Supervising the disposal of trash and waste.
 Maintaining an inventory of housekeeping supplies
 Attending client calls, needs and requests especially during events and courses
 Completing reports to be submitted to the housekeeping manager
 Complying with all health and safety standards.

Ensure shift management is handled properly and that no shift is unmanned
• Responsible for maintaining inventory of hospital equipment and cleaning supplies
• Ensure that all safety procedures are being taken into account when mixing chemicals and detergents
• Make sure that all cleaning supplies are appropriately labeled
• Oversee housekeeping staff to ensure that they are properly and safely attired

Housekeeping Supervisor في SBG Operation and Maintenace
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ أكتوبر 2013

Duties and Responsibilities:
 Responsible for supervising the work of the on-duty staff
 Assigning schedules of staff according to projected staffing requirements
 Maintaining a log of the daily tasks allocated and completed
 Issuing cleaning equipment and supplies to the staff for respective duties
 Ensuring that the areas of responsibilities are regularly clean, especially during events/ functions or departmental courses
 Vacuuming carpets and mopping and sweeping tile floors
 Supervising the disposal of trash and waste.
 Maintaining an inventory of housekeeping supplies
 Attending client calls, needs and requests especially during events and courses
 Completing reports to be submitted to the housekeeping manager
 Complying with all health and safety standards.

Ensure shift management is handled properly and that no shift is unmanned
• Responsible for maintaining inventory of hospital equipment and cleaning supplies
• Ensure that all safety procedures are being taken into account when mixing chemicals and detergents
• Make sure that all cleaning supplies are appropriately labeled
• Oversee housekeeping staff to ensure that they are properly and safely attired

Housekeeping Supervisor في Atlantis Hotel The Palm Jumeihra
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2010 إلى يناير 2013

Duties and Responsibilities:
 Responsible for the cleanliness of the assigned areas
 Worked in accordance with the SOPs (Standard Operating Procedures)
 Report to the shift in charge supervisor
 Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system.
 Maintained the log of the daily tasks allocated and completed
 Responsible for the serviceability and periodic maintenance of the equipment used
 Updated/ informed the shift in charge supervisor with the progress of the tasks allocated in order to be updated in the system
 Directed housekeeping staff to ensure a high standard of cleanliness in all public areas
 Cleaned the check-out rooms and replenish them with the necessary supplies
 Attended to guest calls and requests and inform the same to the front desk
 Reported lost and found items to the front desk and deposit the same at the security department. Inform the shift in charge supervisor about the same
 Replenished all inventories in the pantry and stock room
 Coordinate with the team members for smooth and efficient functioning of the department

Housekeeping Supervisor في Atlantis Hotel The Palm Jumeihra
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2010 إلى يناير 2013

Duties and Responsibilities:
 Responsible for the cleanliness of the assigned areas
 Worked in accordance with the SOPs (Standard Operating Procedures)
 Report to the shift in charge supervisor
 Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system.
 Maintained the log of the daily tasks allocated and completed
 Responsible for the serviceability and periodic maintenance of the equipment used
 Updated/ informed the shift in charge supervisor with the progress of the tasks allocated in order to be updated in the system
 Directed housekeeping staff to ensure a high standard of cleanliness in all public areas
 Cleaned the check-out rooms and replenish them with the necessary supplies
 Attended to guest calls and requests and inform the same to the front desk
 Reported lost and found items to the front desk and deposit the same at the security department. Inform the shift in charge supervisor about the same
 Replenished all inventories in the pantry and stock room
 Coordinate with the team members for smooth and efficient functioning of the department

Room Attendant في J. W Marriott Hotel
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2007 إلى نوفمبر 2009

Duties and Responsibilities:
 Cleaned rooms and bathroom accessories such as bathtub, mirrors, tiles, toilet, sink, walls, counters and floor surfaces
 Striped and made beds, and changed bed linens
 Carefully dusted all furnishings, pictures, drawers, window ledges, and shelves
 Refilled amenities, linens, and supplies in visitor room
 Signed for room keys, retrieved, pushed to assigned rooms and restocked heavy cart
 Adhered to cleaning measures and instructions for use of chemicals and cleaning agents

Cabin Steward في Super Star Virgo Genting
  • سنغافورة
  • مايو 2005 إلى ديسمبر 2006

Duties and Responsibilities:
 Greeted guests upon arriving on the cruise ship
 Provided optimal level of customer services for all guests in cabin
 Kept guests’ cabins dirt free and neat
 Served passengers with food and beverages
 Striped and made beds, and changed bed linens
 Replaced stocks of supplies such as shampoo and soap
 Cleaned and washed cutlery
 Helped keep the bar well stocked and organized
 Performed various steward activities on everyday basis for each cabin
 Provided assistance to customers in usage of various appliances
 Assisted customers in all cruise activities
 Managed luggage for all guests and ensured safe delivery to rooms
 Analyzed any mechanical issues of washing area and informed seniors
 Provided update to production list on everyday basis

الخلفية التعليمية

دبلوم, Instrumentation Technology
  • في Don Bosco Technical College
  • نوفمبر 2001

Specialties & Skills

Hospitality
Customer Service
Computer and database knowledge
Attention to Detail
Leadership
Dedicated to the job
Can work in any given time or situations
Management and Leadership
Team player
Computer literate

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس
العربية
مبتدئ

الهوايات

  • Basketball